Business Development Associate, PCGS
Collectors Universe Inc., Santa Ana, California, United States, 92725
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France.We’re looking for a Business Development Associate to support the PCGS Business Development team across multiple initiatives. This role plays a key part in strengthening PCGS’ market position and supporting financial growth through coordination, communication, and execution.
You’ll report to the Director of PCGS Sales and work from our Santa Ana office.****What You’ll Do:***** Coordinate multiple ongoing initiatives for PCGS vintage, world, and show submissions* Support Business Development team with internal coordination and project execution* Translate BD goals into clear, actionable steps for partner departments* Independently manage assigned special projects* Assist clients with account updates, order questions, and general inquiries* Collaborate with Customer Service, Dealer Desk, and Operations to resolve client issues* Maintain strong client relationships through clear, consistent communication* Provide regular dealer communications on roles, contract requirements, and minimums to uphold standards* Partner with Marketing and Operations on sales initiatives and project rollouts* Ensure all departments understand their responsibilities in new programs or initiatives* Improve cross-functional communication between Business Development and other internal teams****Who You Are:***** A strong communicator with 2+ years in customer service, sales, or marketing (numismatic experience preferred)* Professional, confident, and able to navigate complex grading, processing, and submission questions* Skilled at resolving conflict and supporting challenging or high-value clients while maintaining discretion* Highly organized, detail-oriented, and adaptable to shifting priorities* Curious and eager to deepen knowledge of the hobby, market trends, and PCGS services* Effective at building relationships across internal teams and with dealers, collectors, and auction houses* Values-driven, demonstrating accountability, integrity, kindness, and strong decision-making that protects the PCGS brand* Technically proficient in Google Workspace and comfortable learning internal reporting/tracking systems****Salary Range:****The salary range for this position is $66,496-$88,400. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.****Reasons To Join Us:***** Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision* Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits* 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals* Vacation: All salaried employees are eligible for flexible time-off* Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays* Employee Discounts: Employees receive discounts on select grading services for approved submissions* Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs* Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activitiesCollectors uses e-Verify to validate your ability to work legally in the United States.We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com.*We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.**If you require an accommodation to apply or interview with us due to a disability or special need, please email* *people@collectors.com**.**U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our**.**If you are based in California, you can read information for California residents* *.* #J-18808-Ljbffr
You’ll report to the Director of PCGS Sales and work from our Santa Ana office.****What You’ll Do:***** Coordinate multiple ongoing initiatives for PCGS vintage, world, and show submissions* Support Business Development team with internal coordination and project execution* Translate BD goals into clear, actionable steps for partner departments* Independently manage assigned special projects* Assist clients with account updates, order questions, and general inquiries* Collaborate with Customer Service, Dealer Desk, and Operations to resolve client issues* Maintain strong client relationships through clear, consistent communication* Provide regular dealer communications on roles, contract requirements, and minimums to uphold standards* Partner with Marketing and Operations on sales initiatives and project rollouts* Ensure all departments understand their responsibilities in new programs or initiatives* Improve cross-functional communication between Business Development and other internal teams****Who You Are:***** A strong communicator with 2+ years in customer service, sales, or marketing (numismatic experience preferred)* Professional, confident, and able to navigate complex grading, processing, and submission questions* Skilled at resolving conflict and supporting challenging or high-value clients while maintaining discretion* Highly organized, detail-oriented, and adaptable to shifting priorities* Curious and eager to deepen knowledge of the hobby, market trends, and PCGS services* Effective at building relationships across internal teams and with dealers, collectors, and auction houses* Values-driven, demonstrating accountability, integrity, kindness, and strong decision-making that protects the PCGS brand* Technically proficient in Google Workspace and comfortable learning internal reporting/tracking systems****Salary Range:****The salary range for this position is $66,496-$88,400. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.****Reasons To Join Us:***** Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision* Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits* 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals* Vacation: All salaried employees are eligible for flexible time-off* Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays* Employee Discounts: Employees receive discounts on select grading services for approved submissions* Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs* Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activitiesCollectors uses e-Verify to validate your ability to work legally in the United States.We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com.*We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.**If you require an accommodation to apply or interview with us due to a disability or special need, please email* *people@collectors.com**.**U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our**.**If you are based in California, you can read information for California residents* *.* #J-18808-Ljbffr