Product Requirements Analyst - Broadband Operations
National Information Solutions Cooperative, Inc., Des Moines, Iowa, United States
Product Requirements Analyst - Broadband Operations
Lake Saint Louis, MO
NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld’s Best Places to Work for 23 years, and we are looking for qualified individuals to join our team.
Position Overview NISC is looking for an Operations Product Requirements Analyst. This role is expected to collaborate with software developers/engineers, system engineers, quality engineers, and product managers to translate business requirements into technical requirements. You will be responsible for planning and directing the analysis, design, development, and implementation of NISC’s iVUE/IVC software applications.
Elicit, research, and validate medium to high complexity product and/or project requirements with cross‑functional project teams
Partner with product management to create project use cases and user stories
Partner with UX Designer to facilitate stakeholder interviews, document analysis, surveys, site visits, and scenarios
Provide direction and leadership on requirements to internal stakeholders
Facilitate and lead internal stakeholder meetings to develop technical product requirements
Serve as a resource for developers and QE questions on the intended project specification during development and testing
Coordinate and manage work with SMEs in the software development life cycle.
Participate in the ongoing support and improvement of NISC’s software development lifecycle
Champion requirements best practices and processes across the company
Assist with training to co‑workers as assigned. Serve as a mentor to team members.
Leverage generative AI tools and technologies to enhance productivity, creativity, and problem-solving within the scope of the role
Commitment to NISC’s Statement of Shared Values
Other duties as assigned
Knowledge, Skills & Abilities Preferred
5+ years of related experience preferred. Moderate‑level knowledge or experience in the Broadband industry strongly preferred.
Excellent research, critical thinking and problem‑solving skills, with excellent attention to detail
Excellent ability to demonstrate initiative and accountability
Excellent verbal and written communication skills
Excellent level knowledge of requirements best practices
Excellent ability to organize and prioritize multiple projects
Excellent telephone/email etiquette and an ability to communicate effectively with member/customers
Working level knowledge of end-to-end software development lifecycles
Working to Advanced level knowledge of service APIs and database design
Ability to communicate technical information to both technical and non‑technical audiences
Ability to quickly understand new software tools & industry knowledge
Ability to travel as often as necessary to meet the goals and objectives of the position
Education Preferred
Bachelor’s Degree in a business‑related field or equivalent experience
Minimum Physical Requirements The physical demands described here are representative of those which must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.
Disclaimer Management may modify this job description by assigning or reassigning duties and responsibilities at any time.
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Position Overview NISC is looking for an Operations Product Requirements Analyst. This role is expected to collaborate with software developers/engineers, system engineers, quality engineers, and product managers to translate business requirements into technical requirements. You will be responsible for planning and directing the analysis, design, development, and implementation of NISC’s iVUE/IVC software applications.
Elicit, research, and validate medium to high complexity product and/or project requirements with cross‑functional project teams
Partner with product management to create project use cases and user stories
Partner with UX Designer to facilitate stakeholder interviews, document analysis, surveys, site visits, and scenarios
Provide direction and leadership on requirements to internal stakeholders
Facilitate and lead internal stakeholder meetings to develop technical product requirements
Serve as a resource for developers and QE questions on the intended project specification during development and testing
Coordinate and manage work with SMEs in the software development life cycle.
Participate in the ongoing support and improvement of NISC’s software development lifecycle
Champion requirements best practices and processes across the company
Assist with training to co‑workers as assigned. Serve as a mentor to team members.
Leverage generative AI tools and technologies to enhance productivity, creativity, and problem-solving within the scope of the role
Commitment to NISC’s Statement of Shared Values
Other duties as assigned
Knowledge, Skills & Abilities Preferred
5+ years of related experience preferred. Moderate‑level knowledge or experience in the Broadband industry strongly preferred.
Excellent research, critical thinking and problem‑solving skills, with excellent attention to detail
Excellent ability to demonstrate initiative and accountability
Excellent verbal and written communication skills
Excellent level knowledge of requirements best practices
Excellent ability to organize and prioritize multiple projects
Excellent telephone/email etiquette and an ability to communicate effectively with member/customers
Working level knowledge of end-to-end software development lifecycles
Working to Advanced level knowledge of service APIs and database design
Ability to communicate technical information to both technical and non‑technical audiences
Ability to quickly understand new software tools & industry knowledge
Ability to travel as often as necessary to meet the goals and objectives of the position
Education Preferred
Bachelor’s Degree in a business‑related field or equivalent experience
Minimum Physical Requirements The physical demands described here are representative of those which must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.
Disclaimer Management may modify this job description by assigning or reassigning duties and responsibilities at any time.
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