Ticket Sales Representative - Northwestern
ASM Global, Evanston, Illinois, United States, 60201
Ticket Sales Rep
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us! The Role
Are you a motivated, organized driven professional who enjoys hitting ambitious goals, being part of a team, and building something special? Are you a sports-lover looking for an opportunity to grow your career and work in collegiate athletics? Are you a leader who facilitates collaboration, builds strong relationships, and gets results? Then join Legends as a Ticket Sales Rep with our Northwestern University project. The Ticket Sales Rep role is primarily responsible for driving revenue and hitting sales goals around the season, group, and premium ticket packages for Northwestern Athletics. This person should be a self-motivated and positive professional. The Ticket Sales Rep will work under the direction and guidance of the Manager, Ticket Sales. Essential Duties And Responsibilities
The candidate will be responsible for offering a full menu of seating opportunities for Northwestern Football, Men's Basketball, and all other ticketed sports. Coordinate and execute sales calls on all potential customers through prospecting, cold calling, and referrals from current customers. Effectively use Salesforce CRM to accurately record all client and prospect interactions. Participate and contribute in weekly sales meetings and training sessions. Work in conjunction with Northwestern Athletic Department and Ticketing staff to promote and generate sales on all events while providing a great fan experience. Assist with any administrative ticket functions. Assist with any special projects or duties as assigned by Manager, Ticket Sales. Setting and conducting in arena and out of the office appointments Must be willing to work non-traditional hours, weekends, events and game days The candidate will be accountable for certain levels of activity (calls made/appointments set) and goals Qualifications
Excellent professional verbal and written communication skills Maintain a professional image and positive attitude Serve as a main point of contact for general athletic ticket inquiries that come in through inbound phone calls, email, and social media. Set and conduct in stadium, arena and out of the office sales appointments. Effectively use Salesforce CRM to maintain accurate records of all client and prospect interactions. Reach and exceed individual and team sales revenue goals. Assist with managing and stewarding existing season ticket members. Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by partner organization Ability to learn and master software programs including Salesforce CRM and Ticketing platform Ability to handle heavy volume of outbound and inbound phone calls and emails Candidate should possess excellent time management and organizational skills Candidate should possess an optimistic team-first attitude, as well as a competitive desire to be the best Ability to work in a team-oriented environment and effectively influence and communication with C-level clients Proficient in Microsoft Office, with a focus on Word, Excel and PowerPoint Candidate must have a strong work ethic and a desire to build a career in professional sports Education/Experience
Bachelor's Degree or equivalent 1-2 years sales experience is preferred Compensation
Competitive Pay ($19.23 - $20.00) plus commission opportunities and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan Working Conditions
Location: On Site
Northwestern Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us! The Role
Are you a motivated, organized driven professional who enjoys hitting ambitious goals, being part of a team, and building something special? Are you a sports-lover looking for an opportunity to grow your career and work in collegiate athletics? Are you a leader who facilitates collaboration, builds strong relationships, and gets results? Then join Legends as a Ticket Sales Rep with our Northwestern University project. The Ticket Sales Rep role is primarily responsible for driving revenue and hitting sales goals around the season, group, and premium ticket packages for Northwestern Athletics. This person should be a self-motivated and positive professional. The Ticket Sales Rep will work under the direction and guidance of the Manager, Ticket Sales. Essential Duties And Responsibilities
The candidate will be responsible for offering a full menu of seating opportunities for Northwestern Football, Men's Basketball, and all other ticketed sports. Coordinate and execute sales calls on all potential customers through prospecting, cold calling, and referrals from current customers. Effectively use Salesforce CRM to accurately record all client and prospect interactions. Participate and contribute in weekly sales meetings and training sessions. Work in conjunction with Northwestern Athletic Department and Ticketing staff to promote and generate sales on all events while providing a great fan experience. Assist with any administrative ticket functions. Assist with any special projects or duties as assigned by Manager, Ticket Sales. Setting and conducting in arena and out of the office appointments Must be willing to work non-traditional hours, weekends, events and game days The candidate will be accountable for certain levels of activity (calls made/appointments set) and goals Qualifications
Excellent professional verbal and written communication skills Maintain a professional image and positive attitude Serve as a main point of contact for general athletic ticket inquiries that come in through inbound phone calls, email, and social media. Set and conduct in stadium, arena and out of the office sales appointments. Effectively use Salesforce CRM to maintain accurate records of all client and prospect interactions. Reach and exceed individual and team sales revenue goals. Assist with managing and stewarding existing season ticket members. Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by partner organization Ability to learn and master software programs including Salesforce CRM and Ticketing platform Ability to handle heavy volume of outbound and inbound phone calls and emails Candidate should possess excellent time management and organizational skills Candidate should possess an optimistic team-first attitude, as well as a competitive desire to be the best Ability to work in a team-oriented environment and effectively influence and communication with C-level clients Proficient in Microsoft Office, with a focus on Word, Excel and PowerPoint Candidate must have a strong work ethic and a desire to build a career in professional sports Education/Experience
Bachelor's Degree or equivalent 1-2 years sales experience is preferred Compensation
Competitive Pay ($19.23 - $20.00) plus commission opportunities and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan Working Conditions
Location: On Site
Northwestern Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.