Business Development Center Representative
Romeo Auto Group, Glens Falls, New York, United States, 12801
Business Development Center (BDC) Representative
Join a trusted name in the automotive industry! Romeo Auto Group is seeking a driven, customer-focused BDC Representative to support our sales and service teams. In this role, you'll be the first point of contact for many of our customershandling inbound inquiries, making follow-up calls, scheduling appointments, and helping drive traffic to our showroom. We are seeking candidates who are bilingual, with full proficiency in reading and writing both Spanish and English. Pay range for this position is $35,000-$60,000 per year. Family-owned and operated, Romeo Auto Group has proudly served New York drivers since 1982. With decades of success and a commitment to excellence, we've built a supportive, energetic team environment that encourages growth and long-term careers. What We Offer 401(k) with employer match Health, dental, and vision insurance Flexible spending account (FSA) Paid vacation and time off Life insurance Weekly training and career development Employee discounts A collaborative, high-energy workplace Responsibilities Respond to inbound internet leads, phone calls, and messages promptly and professionally Schedule sales or service appointments with potential and existing customers Conduct follow-up communication to nurture leads and ensure a positive experience Accurately record customer information and communication in CRM system Coordinate with sales and service teams to ensure a seamless handoff Requirements Previous experience in customer service, call center, or dealership BDC preferred Strong communication and interpersonal skills Professional phone etiquette and written communication Detail-oriented with strong organizational skills Proficiency with CRM systems is a plus Bilingual a plus Consenting to a background check Romeo Auto is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Join a trusted name in the automotive industry! Romeo Auto Group is seeking a driven, customer-focused BDC Representative to support our sales and service teams. In this role, you'll be the first point of contact for many of our customershandling inbound inquiries, making follow-up calls, scheduling appointments, and helping drive traffic to our showroom. We are seeking candidates who are bilingual, with full proficiency in reading and writing both Spanish and English. Pay range for this position is $35,000-$60,000 per year. Family-owned and operated, Romeo Auto Group has proudly served New York drivers since 1982. With decades of success and a commitment to excellence, we've built a supportive, energetic team environment that encourages growth and long-term careers. What We Offer 401(k) with employer match Health, dental, and vision insurance Flexible spending account (FSA) Paid vacation and time off Life insurance Weekly training and career development Employee discounts A collaborative, high-energy workplace Responsibilities Respond to inbound internet leads, phone calls, and messages promptly and professionally Schedule sales or service appointments with potential and existing customers Conduct follow-up communication to nurture leads and ensure a positive experience Accurately record customer information and communication in CRM system Coordinate with sales and service teams to ensure a seamless handoff Requirements Previous experience in customer service, call center, or dealership BDC preferred Strong communication and interpersonal skills Professional phone etiquette and written communication Detail-oriented with strong organizational skills Proficiency with CRM systems is a plus Bilingual a plus Consenting to a background check Romeo Auto is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.