Customer Service Representative
We are looking for an experienced Customer Service Representative to join our team in Metairie, Louisiana. This is a short-term contract to permanent position offering an excellent opportunity for career growth. The ideal candidate will excel in handling customer inquiries, managing multiple tasks efficiently, and maintaining a positive demeanor in challenging situations. Responsibilities: Respond to a high volume of incoming calls, averaging over 100 per day, while maintaining a courteous and empathetic approach. Upload and organize over 20 documents daily into customer files with accuracy and efficiency. Provide exceptional support to irate or distressed callers, ensuring their concerns are addressed with patience and care. Collaborate effectively with team members to ensure seamless communication and operations. Utilize Microsoft Office tools, including Word, to manage documentation and correspondence. Operate multi-line phone systems proficiently to handle diverse customer needs. Demonstrate adaptability by balancing multiple tasks and priorities simultaneously. Maintain a pleasant and attentive attitude in all interactions, fostering positive relationships with customers and colleagues. Deliver consistent and reliable service to meet company standards and customer expectations. Requirements: Minimum of 2 years' experience in a customer service role, preferably in a high-volume setting. Proficiency in Microsoft Office applications, including Word, to manage tasks effectively. Skill in operating multi-line phone systems to handle diverse inquiries. Strong multitasking abilities to manage competing priorities efficiently. Exceptional communication and interpersonal skills to engage with customers and team members. Empathy and patience in dealing with irate or distressed callers. Ability to work collaboratively in a team-oriented environment. Attention to detail and a commitment to delivering excellent customer service. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
We are looking for an experienced Customer Service Representative to join our team in Metairie, Louisiana. This is a short-term contract to permanent position offering an excellent opportunity for career growth. The ideal candidate will excel in handling customer inquiries, managing multiple tasks efficiently, and maintaining a positive demeanor in challenging situations. Responsibilities: Respond to a high volume of incoming calls, averaging over 100 per day, while maintaining a courteous and empathetic approach. Upload and organize over 20 documents daily into customer files with accuracy and efficiency. Provide exceptional support to irate or distressed callers, ensuring their concerns are addressed with patience and care. Collaborate effectively with team members to ensure seamless communication and operations. Utilize Microsoft Office tools, including Word, to manage documentation and correspondence. Operate multi-line phone systems proficiently to handle diverse customer needs. Demonstrate adaptability by balancing multiple tasks and priorities simultaneously. Maintain a pleasant and attentive attitude in all interactions, fostering positive relationships with customers and colleagues. Deliver consistent and reliable service to meet company standards and customer expectations. Requirements: Minimum of 2 years' experience in a customer service role, preferably in a high-volume setting. Proficiency in Microsoft Office applications, including Word, to manage tasks effectively. Skill in operating multi-line phone systems to handle diverse inquiries. Strong multitasking abilities to manage competing priorities efficiently. Exceptional communication and interpersonal skills to engage with customers and team members. Empathy and patience in dealing with irate or distressed callers. Ability to work collaboratively in a team-oriented environment. Attention to detail and a commitment to delivering excellent customer service. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.