Collections Specialist
We are looking for a skilled Collections Specialist to join our client's team in Knoxville, Tennessee. This is a hybrid Contract-to-permanent position, candidates applying MUST live in Greater Knoxville area. This role is offering the opportunity to transition into a permanent role. The selected candidate will manage accounts receivable processes while ensuring accuracy and maintaining positive relationships with clients. If you thrive in a dynamic setting and have a strong background in collections and billing, we encourage you to apply. Responsibilities: Oversee accounts receivable collections while fostering strong client relationships. Record and post cash payments accurately and process daily transactions. Investigate and resolve billing discrepancies in a timely and efficient manner. Assess credit risks, identifying and escalating issues as necessary. Handle SaaS-related billing activities and contribute to monthly close processes. Generate detailed reports and maintain thorough records of collections and billing. Ensure precision and attention to detail across all responsibilities. Collaborate with internal teams to improve billing and collection workflows. For immediate consideration please contact: Kelly Fellows 865-370-2219 Requirements: Proven experience in accounts receivable collections and billing processes. Familiarity with NetSuite CRM platforms is highly preferred. Advanced skills in Microsoft Excel, including pivot tables, v-lookups, and formulas. Background in SaaS subscription billing environments is a plus. Strong attention to detail combined with problem-solving abilities. Excellent communication and organizational skills. Must be local to Knoxville, Tennessee, and available to work onsite four days per week.
We are looking for a skilled Collections Specialist to join our client's team in Knoxville, Tennessee. This is a hybrid Contract-to-permanent position, candidates applying MUST live in Greater Knoxville area. This role is offering the opportunity to transition into a permanent role. The selected candidate will manage accounts receivable processes while ensuring accuracy and maintaining positive relationships with clients. If you thrive in a dynamic setting and have a strong background in collections and billing, we encourage you to apply. Responsibilities: Oversee accounts receivable collections while fostering strong client relationships. Record and post cash payments accurately and process daily transactions. Investigate and resolve billing discrepancies in a timely and efficient manner. Assess credit risks, identifying and escalating issues as necessary. Handle SaaS-related billing activities and contribute to monthly close processes. Generate detailed reports and maintain thorough records of collections and billing. Ensure precision and attention to detail across all responsibilities. Collaborate with internal teams to improve billing and collection workflows. For immediate consideration please contact: Kelly Fellows 865-370-2219 Requirements: Proven experience in accounts receivable collections and billing processes. Familiarity with NetSuite CRM platforms is highly preferred. Advanced skills in Microsoft Excel, including pivot tables, v-lookups, and formulas. Background in SaaS subscription billing environments is a plus. Strong attention to detail combined with problem-solving abilities. Excellent communication and organizational skills. Must be local to Knoxville, Tennessee, and available to work onsite four days per week.