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Location as per preference: 1st - 4501 Tamiami Trail N suite 400 Naples, FL, 34103 2nd - Pittsburgh, PA, 15222 3rd - Dallas, TX, 75234 Hybrid 3 days in office minimum Initial mandatory training schedule will be from 9-6 EST for first 6 weeks and thereafter they will be assigned for a 9 hours work shift anywhere between 8 AM to 7 PM EST...

","descriptionText","Customer Service Representative Artech Sales & Business Development Customer Service Representative Location as per preference: 1st - 4501 Tamiami Trail N suite 400 Naples, FL, 34103 2nd - Pittsburgh, PA, 15222 3rd - Dallas, TX, 75234 Hybrid 3 days in office minimum Initial mandatory training schedule will be from 9-6 EST for first 6 weeks and thereafter they will be assigned for a 9 hours work shift anywhere between 8 AM to 7 PM EST...","shortDescription","Customer Service Representative

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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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Position Location as per Preference:\n1st - 4501 Tamiami Trail N suite 400 Naples, FL, 34103\n2nd - Pittsburgh, PA, 15222\n3rd - Dallas, TX, 75234

Hybrid 3 days in office minimum

Initial Mandatory Training Schedule will be from 9-6 EST for first 6 weeks and thereafter they will be assigned for a 9 hours work shift anywhere between 8 AM to 7 PM EST.\nTravel: Possibly a week a quarter - less than 10%\nDays of the week: M- F 40 hours\nOT: No OT but possibility of flex time - infrequent if at all

Industry background: Customer Service or Retail or Hospitality Background / Some Help Desk Support a plus.

Roles and Responsibilities:\nProvide Tier 1 Customer Support/Service,\nResolve customers' service complaints by performing activities such as adjusting menu items, setting up new merchant, resolving technical issues,\nContact customers and respond to inquiries,\nRefer unresolved customer grievances to designated departments for further investigation,\nKeep records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions taken Channels of customer support expected to provide: email, phone, chat.\nFrom 30 calls up to 150 calls/day depending on call load -ability to multitask needed.

Must Have Technical Skills Required:\nDemonstrated Customer Service skills in industries such as call center, retail, hospitality etc.,

1-3 Years of Experience Required.

Flex Skills/Nice to Have:\nEscalations/Call center experience.\nBasic Help Desk Support experience.\nSpanish Speaking - Nice to Have.

Required bachelor's degree or equivalent work exp.

Pre-Screening Questionnaire:\n1. How many years of troubleshooting/Call Center experience do you have?\n2. What CRM's are you familiar with?

Interview Process: 2 step ITV\n1st round with senior member on team\n2nd round with HM

Hiring Manager Shortlist Stack Ranking:

Skill set\nLocation\nBill Rate\nFormer Client

","Customer Service Representative

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Location: 1766 Tamiami Trail Naples, Florida 34102 Employee Type: Regular\nWe offer a creative and friendly environment with plenty of opportunity for advancement.\nWho We Are

Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.\nWhat You'll Do

Our Stylist role creates an engaging francesca's guest experience for every guest, every time they shop in our boutique. In this role, you will exude warmth and positive energy, initiating conversation and connecting with guests in a genuine, fun way. While the primary focus of the Stylist role is guest experience, additional responsibilities include:\nProcessing transactions accurately and efficiently using the boutique point-of-sale system.\nEmbracing product knowledge, current trends, and boutique promotions to inspire the guest.\nAssisting to maintain a visually inspiring boutique including recovery and replenishment of product.\nPartnering with the leadership team to execute company direction and complete tasks while prioritizing our guest.\nAdhering to company policies and procedures.\nWhat You'll Get

A flexible schedule\nA team member discount\nPosition Requirements

Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays\nAbility to work with a sense of urgency in fast-paced environment\nContribute to a positive and fun professional work environment\nPhysical Requirements

Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing\nMust be able to work independently\nMust be able to lift and carry up to 35 lbs\nWe are continually sourcing and attracting top talent. We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.\nfrancesca's is an equal opportunity employer.

","Job Title

Location: 1766 Tamiami Trail Naples, Florida 34102 Employee Type: Regular\nWe offer a creative and friendly environment with plen...","Retail Sales Associate",["B","2216109624"],"Work at Francesca's","23 days ago","/jobs/2216109624-retail-sales-associate","/jobs?keyword=Francesca%27s","/jobs?keyword=Retail+Sales+Associate","actionData","errors"]