Account Manager - Sales
The Account Manager will act as primary contact representing Pelican Wire for all aspects of their assigned customers. This team member will fulfill incoming orders, upsell / cross-sell, and manage the customers' needs ensuring Company and Customer goal attainment with highest customer satisfaction. The Account Manager will also drive new business through consistent execution of demand creation activities. Your Day-to-Day Embedding yourself into your assigned clients' business so that you become part of managing their operations Making operational and strategic recommendations to further your accounts' goals Tenaciously identifying and responding to revenue opportunities within assigned customer accounts through the phone, web, emails, presentations, programs and other activities Setting pricing and negotiating terms of sales in accordance with company guidelines Generating, qualifying, and following-up on prospects, leads, and referrals Responding to requests from customers for information Ensuring proper identification, planning, account qualification and needs analysis by partnering with other departments (Engineering, Quality, Scheduling, Production, Shipping) Telephoning customers to identify appropriate contacts, qualify and drive leads through the sales pipeline once identified by Business Development Working closely with other Account Managers, CSRs, and Business Development Troubleshooting customer issues through internal resources (see Departments above) and external resources (research, benchmarking) Maintaining a high volume of activity including outbound calls, emails, and social selling Exceeding monthly, quarterly and annual sales quotas Thriving on change while remaining highly organized, optimistic, and coachable Keeping management informed of all activity, including timely preparation of reports Remaining knowledgeable and up-to-date on changes and developments in the wire and cable, engineered manufacturing, and B2B industries What You Bring to the Team 4 year degree and 2+ years of successful growth in B2B inside sales or a combination of equivalent education and experience Strong track record of achievement selling custom engineered manufactured goods Previously trained in consultative / value based selling Strong communication proficiency and customer service mindset Business acumen and attention to detail Quick learner and not intimidated by ambiguity Ability to analyze information and solve problems Technical capacity, use of ERPs and CRMs Bi-lingual English/Spanish (preferred, not required) Physical & Environmental Requirements: While performing the responsibilities of the job, the employee is required to talk, hear, stand and walk. The employee is often required to use their hands and fingers, to handle or feel, grasp, reach, lift, push and pull. The employee is occasionally required to climb, stoop, kneel, crouch or crawl. Work Environment & Safety Notice: This role may require working near industrial equipment that can generate electromagnetic fields (EMF). Exposure to electromagnetic fields (EMFs) may affect certain implanted medical devices. We are committed to providing a safe workplace. If you believe you may need an accommodation to perform the essential functions of this job, please let us know during the application process or at any time. Additional Comments: Those that excelled at this position in the past have had the following qualities, characteristics, or traits: Exceptional work ethic and dedication to their company, and able to follow the Company Core Values. Comes to work every day with a great attitude. Thinks like an owner. Who We Are Pelican Wire is a part of Wire Experts Group, Inc. (WEG), which is comprised of premier manufacturers of specialty wire and cable products with a legacy of delivering high quality, superior customer service and engineering excellence. Our products are used in a broad range of applications including security, electronics, industrial, consumer products, aerospace, medical devices and automotive. The diversity of applications combined with our specialization makes us a strong and resilient business. WEG has locations in Naples, FL and Loveland, CO. Wire Experts Team, Inc. is the Employment Business Unit of WEG. Wire Experts Team operates all payroll and benefits for WEG. You will receive an email from Wire Experts Team after you complete the online application. What Makes Us Unique We are an Employee Stock Ownership Program (ESOP) company. You will have the opportunity to become one of our employee owners, at no cost to you! This program allows you to benefit from the contributions and decisions that you make every day. We are a team of 150+ employee owners, all willing to assist each other with any task as we drive our continuous improvement mindset. We are always looking for talented, dedicated people to become part of our team. Help us continue our growth, while developing professionally, personally and financially along the way! Additional Benefits Great culture of openness, inclusion and respect Competitive salary Profit sharing opportunities Time off through PTO, 9 paid holidays and paid family leave (if applicable) 95% Company paid medical employee premium 100% Company paid Dental / Vision / LTD / STD / Life insurance premiums Tuition reimbursement Monthly employee events plus opportunities for community involvement Sunny Naples, FL location - 20 minutes to the beach As required by the Americans with Disabilities Act reasonable accommodations may be made to qualified applicants and/or employees to perform essential job functions. Pelican Wire/Wire Experts Group is an equal opportunity employer. Applicants and/or employees will be provided equal opportunity without regard to age, race, religion, sex, sexual orientation, gender identity, color, disability, veteran status, national origin or any other protected characteristic. Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
The Account Manager will act as primary contact representing Pelican Wire for all aspects of their assigned customers. This team member will fulfill incoming orders, upsell / cross-sell, and manage the customers' needs ensuring Company and Customer goal attainment with highest customer satisfaction. The Account Manager will also drive new business through consistent execution of demand creation activities. Your Day-to-Day Embedding yourself into your assigned clients' business so that you become part of managing their operations Making operational and strategic recommendations to further your accounts' goals Tenaciously identifying and responding to revenue opportunities within assigned customer accounts through the phone, web, emails, presentations, programs and other activities Setting pricing and negotiating terms of sales in accordance with company guidelines Generating, qualifying, and following-up on prospects, leads, and referrals Responding to requests from customers for information Ensuring proper identification, planning, account qualification and needs analysis by partnering with other departments (Engineering, Quality, Scheduling, Production, Shipping) Telephoning customers to identify appropriate contacts, qualify and drive leads through the sales pipeline once identified by Business Development Working closely with other Account Managers, CSRs, and Business Development Troubleshooting customer issues through internal resources (see Departments above) and external resources (research, benchmarking) Maintaining a high volume of activity including outbound calls, emails, and social selling Exceeding monthly, quarterly and annual sales quotas Thriving on change while remaining highly organized, optimistic, and coachable Keeping management informed of all activity, including timely preparation of reports Remaining knowledgeable and up-to-date on changes and developments in the wire and cable, engineered manufacturing, and B2B industries What You Bring to the Team 4 year degree and 2+ years of successful growth in B2B inside sales or a combination of equivalent education and experience Strong track record of achievement selling custom engineered manufactured goods Previously trained in consultative / value based selling Strong communication proficiency and customer service mindset Business acumen and attention to detail Quick learner and not intimidated by ambiguity Ability to analyze information and solve problems Technical capacity, use of ERPs and CRMs Bi-lingual English/Spanish (preferred, not required) Physical & Environmental Requirements: While performing the responsibilities of the job, the employee is required to talk, hear, stand and walk. The employee is often required to use their hands and fingers, to handle or feel, grasp, reach, lift, push and pull. The employee is occasionally required to climb, stoop, kneel, crouch or crawl. Work Environment & Safety Notice: This role may require working near industrial equipment that can generate electromagnetic fields (EMF). Exposure to electromagnetic fields (EMFs) may affect certain implanted medical devices. We are committed to providing a safe workplace. If you believe you may need an accommodation to perform the essential functions of this job, please let us know during the application process or at any time. Additional Comments: Those that excelled at this position in the past have had the following qualities, characteristics, or traits: Exceptional work ethic and dedication to their company, and able to follow the Company Core Values. Comes to work every day with a great attitude. Thinks like an owner. Who We Are Pelican Wire is a part of Wire Experts Group, Inc. (WEG), which is comprised of premier manufacturers of specialty wire and cable products with a legacy of delivering high quality, superior customer service and engineering excellence. Our products are used in a broad range of applications including security, electronics, industrial, consumer products, aerospace, medical devices and automotive. The diversity of applications combined with our specialization makes us a strong and resilient business. WEG has locations in Naples, FL and Loveland, CO. Wire Experts Team, Inc. is the Employment Business Unit of WEG. Wire Experts Team operates all payroll and benefits for WEG. You will receive an email from Wire Experts Team after you complete the online application. What Makes Us Unique We are an Employee Stock Ownership Program (ESOP) company. You will have the opportunity to become one of our employee owners, at no cost to you! This program allows you to benefit from the contributions and decisions that you make every day. We are a team of 150+ employee owners, all willing to assist each other with any task as we drive our continuous improvement mindset. We are always looking for talented, dedicated people to become part of our team. Help us continue our growth, while developing professionally, personally and financially along the way! Additional Benefits Great culture of openness, inclusion and respect Competitive salary Profit sharing opportunities Time off through PTO, 9 paid holidays and paid family leave (if applicable) 95% Company paid medical employee premium 100% Company paid Dental / Vision / LTD / STD / Life insurance premiums Tuition reimbursement Monthly employee events plus opportunities for community involvement Sunny Naples, FL location - 20 minutes to the beach As required by the Americans with Disabilities Act reasonable accommodations may be made to qualified applicants and/or employees to perform essential job functions. Pelican Wire/Wire Experts Group is an equal opportunity employer. Applicants and/or employees will be provided equal opportunity without regard to age, race, religion, sex, sexual orientation, gender identity, color, disability, veteran status, national origin or any other protected characteristic. Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.