Logo
job logo

Senior Service Sales Engineer

Eaton Plc, Austin, Texas, United States, 78701

Save Job

Senior Service Sales Engineer

Eaton's ES AMER NAS division is currently seeking a Senior Service Sales Engineer. This is a hybrid-based position and candidates must reside within 50 miles of our Austin, TX or San Antonio, TX location to be considered for this role. What You'll Do:

Position Overview:

The primary function of the Senior Sales Engineer is to sell Eaton's electrical services offering to industrial, utility, commercial, data center and institutional customers in the targeted market areas. In doing so, the Lead Sales Engineer will manage the customer relationship, providing sales support and technical expertise to distributors, end users, contractors and specifiers. You will also build relationships with Eaton's internal operations and product lines to support customers and grow sales. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It's where bold, bright professionals like you can reach your full potentialand where you can help us reach ours. In this function you will:

Consult with customers in different market verticals and provide solutions to problems and pain points

Maintain regional responsibility for all services orders activity in Eaton's market segments

Train and empower channel partners and manufacturing agents to sell services to end customers and contractors

Be a subject matter expert on the services offering for the rest of Eaton's electrical sales organization to support and coach the organization in your region on selling services

Act as the voice of the customer to Eaton's services operations and marketing teams, ensuring high customer service and satisfaction

Collect, analyze and utilize market intelligence regarding competitive products, customer needs, preferences and buying habits

Prepare and present quotations to customers

Develop market-based growth strategies to ensure sustained success of Eaton's services product lines Qualifications:

Required (Basic) Qualifications:

Bachelor's degree from an accredited institution

Minimum three (3) years of electrical sales, field service or electrical industry experience

Possess a valid driver's license

This position requires access to export-controlled information. To conform to U.S. government export regulations applicable to that information, an applicant must be a U.S. person defined as a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (green card holder), (iii) refugee under 8 U.S.C. 1157, or (iv) asylee under 8 U.S.C. 1158.

No relocation is offered for this position. All candidates must currently reside within 50 miles of Austin, TX or San Antonio, TX to be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation. Preferred Qualifications:

Bachelor's degree in Engineering

Previous electrical (or relevant) sales experience

Previous services experience Skills:

Position Criteria:

Possess excellent communication skills

Must be able to work in the United States without corporate sponsorship now and within the future

Knowledge of key customers and ability to grow relationships at those customers in multiple levels of the organization

Ability to assess customer needs, provide clear, competitive quotations and overcome customer objections to win and grow the business

Demonstrates understanding of market trends, industry issues and knowledge of competitors

Ability to leverage support personnel to meet customer needs and work cross functionally in the organization to serve customers

Knowledge of Eaton electrical product and service capabilities and ability to solution sell to meet customer needs

Effective implementation of Eaton's internal sales process

Effective inclusion, interpersonal and teamwork skills

Time management, presentation and planning skills

Ability to travel up to 25%