Territory Sales Manager (Outside Sales - Waste Industry)
Capital Waste Services LLC, Chattanooga, Tennessee, United States, 37450
About Capital Waste Services
At Capital Waste Services (CWS), we are committed to delivering reliable, customer‑focused waste collection services across our communities. Our team members are the foundation of our success, and we pride ourselves on fostering a supportive, high‑integrity work environment where people can grow and thrive.
POSITION SUMMARY Responsible for marketing and selling assigned Capital Waste services to existing and potential customers to increase profitable revenue. Responsible for achieving budgeted sales and retention goals for accounts as assigned
MINIMUM REQUIREMENTS Education:
High School Diploma, GED and/or equivalent work experience.
An Associates’ Degree in Business Administration or Sales and Marketing is preferred
Years of Experience:
At least 3 years of related experience. A minimum of 2 years' experience in Solid Waste and/or a service‑related industry is preferred
PRIMARY DUTIES AND RESPONSIBILITIES This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
Establish and maintain a high level of customer satisfaction by meeting customer retention goals, resolving customer issues in a timely manner, and solving accounts receivable and service problems. Communicate to and work with the Sales Manager/General Manager to resolve unique customer issues
Generate revenue through the sale of services to new and existing accounts. Increase existing account revenue. Meet or exceed sales all activity goals for both new sales and retention
Demonstrate basic knowledge of technical equipment
Acquire fundamental knowledge of potential customers, pricing and competition
Gain an understanding of and execute the division's pricing and service strategies
Identify and engage other sister company opportunities
Effectively use Capital Waste Services' sales tools. Prepare timely and accurate sales activity reports
Acquire a fundamental understanding of appropriate local, state and Federal regulations
KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrated organizational, oral, written, and listening skills
Proficient computer skills
Excellent selling and account management skills
Ability to communicate professionally with internal and external customers
Ability to generate and manage leads, opportunities and contract negotiations to close business
Effective influential, selling, and closing skills
Ability to read, write, and comprehend reports and associated documentsAbility to understand and follow oral and written instructions
Ability to prioritize workload and meet time sensitive deadlines
Strong work ethic, demonstrating integrity, trust, and maintain confidentiality
Strong interpersonal skills, including effective presentation and listening skills.
Flexibility to accept and adapt to change, as well as the commitment to seek continuous improvement
Demonstrate strong business acumen and ability to work effectively across various teams and levels
Demonstrate continuous effort to improve operation, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
Excellent analytical, attention to detail, and problem‑solving skills
MACHINES, TOOLS, EQUIPMENT AND SOFTWARE USED
Usual office equipment including computer, phone, fax machine, copier and calculator
MS Office including Word, Excel and Outlook
WORK ENVIRONMENT
Usual office environment
May require travel to area businesses, multiple sites including transfer stations and/or landfills
TYPICAL PHYSICAL DEMANDS
Ability to organize various office systems through adjusting, connecting, lifting, pulling, pushing, bending or folding for the purpose of proper records development and/or management
Ability to use a computer and related devices, such as a keyboard or mouse or other related equipment, throughout the workday while seated at a desk or workstation
Possess speaking skills and hearing ability to interact with customers on the telephone
PREFERRED
Bachelor's degree in business administration, advertising, marketing or related field
Solid Waste industry or ancillary experience
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POSITION SUMMARY Responsible for marketing and selling assigned Capital Waste services to existing and potential customers to increase profitable revenue. Responsible for achieving budgeted sales and retention goals for accounts as assigned
MINIMUM REQUIREMENTS Education:
High School Diploma, GED and/or equivalent work experience.
An Associates’ Degree in Business Administration or Sales and Marketing is preferred
Years of Experience:
At least 3 years of related experience. A minimum of 2 years' experience in Solid Waste and/or a service‑related industry is preferred
PRIMARY DUTIES AND RESPONSIBILITIES This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
Establish and maintain a high level of customer satisfaction by meeting customer retention goals, resolving customer issues in a timely manner, and solving accounts receivable and service problems. Communicate to and work with the Sales Manager/General Manager to resolve unique customer issues
Generate revenue through the sale of services to new and existing accounts. Increase existing account revenue. Meet or exceed sales all activity goals for both new sales and retention
Demonstrate basic knowledge of technical equipment
Acquire fundamental knowledge of potential customers, pricing and competition
Gain an understanding of and execute the division's pricing and service strategies
Identify and engage other sister company opportunities
Effectively use Capital Waste Services' sales tools. Prepare timely and accurate sales activity reports
Acquire a fundamental understanding of appropriate local, state and Federal regulations
KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrated organizational, oral, written, and listening skills
Proficient computer skills
Excellent selling and account management skills
Ability to communicate professionally with internal and external customers
Ability to generate and manage leads, opportunities and contract negotiations to close business
Effective influential, selling, and closing skills
Ability to read, write, and comprehend reports and associated documentsAbility to understand and follow oral and written instructions
Ability to prioritize workload and meet time sensitive deadlines
Strong work ethic, demonstrating integrity, trust, and maintain confidentiality
Strong interpersonal skills, including effective presentation and listening skills.
Flexibility to accept and adapt to change, as well as the commitment to seek continuous improvement
Demonstrate strong business acumen and ability to work effectively across various teams and levels
Demonstrate continuous effort to improve operation, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
Excellent analytical, attention to detail, and problem‑solving skills
MACHINES, TOOLS, EQUIPMENT AND SOFTWARE USED
Usual office equipment including computer, phone, fax machine, copier and calculator
MS Office including Word, Excel and Outlook
WORK ENVIRONMENT
Usual office environment
May require travel to area businesses, multiple sites including transfer stations and/or landfills
TYPICAL PHYSICAL DEMANDS
Ability to organize various office systems through adjusting, connecting, lifting, pulling, pushing, bending or folding for the purpose of proper records development and/or management
Ability to use a computer and related devices, such as a keyboard or mouse or other related equipment, throughout the workday while seated at a desk or workstation
Possess speaking skills and hearing ability to interact with customers on the telephone
PREFERRED
Bachelor's degree in business administration, advertising, marketing or related field
Solid Waste industry or ancillary experience
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