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Client Contract Renewal Specialist

Globoforce Inc., Framingham, Massachusetts, us, 01704

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Renewals are at the heart of Workhuman’s mission. As a **Client Contract Renewal Specialist**, you’ll own the renewal experience for our customers—ensuring they continue to realize value from their partnership with Workhuman while supporting strong, predictable revenue growth. You’ll work cross-functionally with Sales, Customer Success, Finance, Legal, and RevOps to drive timely, successful renewals and multiyear adoption. Your impact will be felt across customer satisfaction, renewal performance, and sustainable revenue growth. \*\* This is a hybrid role which requires at least 3 days a week onsite in our (brand new!) Framingham, MA office\*\*\*\*Applicants must have valid permanent work authorization in the U.S. (e.g., U.S. citizen, permanent resident). We are unable to offer visa sponsorship for this role.A highly visible role with direct impact on customer retention, revenue growth, and renewal predictability The ability to identify risk early, influence outcomes, and help protect and grow existing revenue**The Skills You Will Bring** 3+ years of experience in renewals, sales operations, customer success, or contract management (SaaS preferred) Strong organizational, analytical, and communication skills Experience managing multiple renewals and deadlines in a fast-paced environment Proficiency with Salesforce (CPQ experience a plus)*Thank you for considering joining our team. We strive to create an inclusive and accessible application process for all candidates. If you encounter any difficulties or have specific accessibility requirements while applying for this position, please don't hesitate to reach out to us at*globalrecruitment@workhuman.com*for assistance. We are committed to ensuring equal access to opportunities for all individuals.* #J-18808-Ljbffr