A financial infrastructure platform is seeking an experienced UX Researcher to enhance user experiences within their Support organization. This full-time role will involve leading mixed-methods research projects, collaborating closely with product and engineering teams, and driving insights that shape product strategy. Candidates should have over 5 years of relevant experience in user research with a strong focus on both qualitative and quantitative methods. The position is based in Atlanta or Toronto, offering a compelling opportunity to impact product development significantly.
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