Salesforce Developer & Support Specialist
Purple Drive, Chicago, Illinois, United States, 60290
Key Responsibilities:
Act as a
Salesforce Developer
responsible for supporting and enhancing existing Salesforce applications. Perform
daily administration and support
of the Salesforce CRM system, including user setup, role management, security, and customization of objects, fields, record types, and page layouts. Develop and maintain
custom reports and dashboards
to provide actionable business insights. Provide
advanced user support
and resolve issues with Salesforce functionality and integrations. Troubleshoot complex technical issues, identify root causes, and implement effective solutions. Conduct
data quality audits, deduplication, and maintenance
to ensure accuracy and consistency. Support
system integrations
with third-party applications and platforms. Assist with
system upgrades, release management, and implementation of new Salesforce features . Create and maintain detailed
documentation, training guides, and support materials . Monitor
system performance
and recommend optimizations for scalability and efficiency. Qualifications:
3+ years of
Salesforce Administration & Development experience . Strong knowledge of Salesforce CRM functionality, configuration, and customization. Hands-on expertise with
user management, security, reporting, dashboards, and troubleshooting . Experience with data management, system integration, and release management. Excellent problem-solving, analytical, and communication skills. Salesforce Administrator certification preferred.
Act as a
Salesforce Developer
responsible for supporting and enhancing existing Salesforce applications. Perform
daily administration and support
of the Salesforce CRM system, including user setup, role management, security, and customization of objects, fields, record types, and page layouts. Develop and maintain
custom reports and dashboards
to provide actionable business insights. Provide
advanced user support
and resolve issues with Salesforce functionality and integrations. Troubleshoot complex technical issues, identify root causes, and implement effective solutions. Conduct
data quality audits, deduplication, and maintenance
to ensure accuracy and consistency. Support
system integrations
with third-party applications and platforms. Assist with
system upgrades, release management, and implementation of new Salesforce features . Create and maintain detailed
documentation, training guides, and support materials . Monitor
system performance
and recommend optimizations for scalability and efficiency. Qualifications:
3+ years of
Salesforce Administration & Development experience . Strong knowledge of Salesforce CRM functionality, configuration, and customization. Hands-on expertise with
user management, security, reporting, dashboards, and troubleshooting . Experience with data management, system integration, and release management. Excellent problem-solving, analytical, and communication skills. Salesforce Administrator certification preferred.