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Director, QA

MTM, St Louis, Missouri, United States

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At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!

What will your job look like?

The

Director, QA

will lead and shape the organization's technology quality strategy, ensuring delivery of high-quality, secure, and high-performing software products. This role oversees multiple specialized teams providing daily guidance and mentorship.

What you'll do:

Provide daily guidance and support to direct reports

Set and execute the technology QA strategy, ensuring it aligns with company goals

Advise leadership and provide insights on technology software trends, risks, and opportunities

Deliver a unified quality strategy that ensures reliable, secure, high-performing software by optimizing QA testing processes, embedding DevSecOps practices, expanding automated testing coverage, and continuously improving system performance across the enterprise.

Promote continuous improvement and collaboration, represent QA (Tech) in leadership forums, and ensure technology quality initiatives support business objectives

Oversee all testing processes, manage vendor relationships, and negotiate technology QA service contracts

Drive automation and standards by implementing AI-driven test automation, leading technology quality initiatives, and embedding QA throughout the software lifecycle

Ensure compliance through DevSecOps practices, working with partners and regulators to maintain industry standards

Oversee performance labs to validate scalability and reliability, coordinate audit responses, and drive continuous improvement

Monitor KPIs and budgets, track system performance, and identify cost-saving opportunities

Collaborate with engineering and cross-functional stakeholders to optimize system performance through data-driven tuning, load and stress testing, and continuous monitoring, while sharing quality and performance best practices at industry events

Develop and enforce technology QA policies and standards, driving CI/CD adoption with automated testing

Other duties as assigned

What you'll need:

Experience, Education & Certifications:

Bachelor's in Computer Science, Engineering, or related field

Master's degree preferred

10+ years of experience in software quality assurance

Minimum 5 years' experience in a leadership role

Hands-on experience with DevSecOps practices, CI/CD pipelines, and cloud environments

Strong background in test automation frameworks (Selenium, Cypress, Playwright, etc.) and AI-driven testing tools

Expertise in performance and stress testing tools (JMeter, LoadRunner, Gatling)

Experience with AI/ML-based testing solutions

Skills:

Knowledge of containerization (Docker, Kubernetes) and microservices architecture

Familiarity with compliance standards (ISO, SOC, GDPR)

Excellent leadership, communication, and stakeholder management skills

Knowledge of containerization (Docker, Kubernetes) and microservices architecture

Ability to maintain a high level of confidentiality

What's in it for you:

Health and Life Insurance Plans

Dental and Vision Plans

401(k) with a company match

Paid Time Off and Holiday Pay

Maternity/Paternity Leave

Casual Dress Environment

Tuition Reimbursement

MTM Perks Discount Program

Leadership Mentoring Opportunities

Salary Min: $140,000

Salary Max: $180,000

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.

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