About The Position
We are seeking a reliable, customer-focused Customer Service Representative to join our team full-time. In this role, you will be responsible for assisting customers with inquiries, resolving issues, and providing a positive, supportive experience during every interaction. This position is ideal for someone who enjoys helping people, thrives in fast-paced environments, and is looking for a stable, long-term opportunity with room to grow.
Key Responsibilities
Greet customers and provide accurate, friendly assistance in person or over the phone
Answer questions about products, services, policies, and account information
Help resolve customer concerns and elevate issues as needed
Process transactions, orders, payments, or account updates (as required)
Maintain a clean, organized workspace and uphold company service standards
Document customer interactions in the CRM or system accurately
Support team members with daily tasks, administrative duties, and customer follow-up
Contribute to meeting service goals, quality standards, and team performance metrics
Qualifications
Strong verbal communication and interpersonal skills
Friendly, patient, and professional demeanor
Ability to handle customer concerns with problem‑solving and empathy
Basic computer and data‑entry skills
Strong time‑management and reliability – consistent attendance is essential
Prior customer service, retail, call‑center, or hospitality experience preferred but not required
Ability to work a full‑time schedule (40 hours per week)
What We Offer
Competitive pay + bonus structure (if applicable)
Comprehensive training to set you up for success
Opportunities for advancement into senior roles
Supportive, team‑oriented environment
Who Thrives In This Role This position is ideal for individuals who are patient, solutions‑driven, and enjoy working directly with customers. You will succeed if you’re energetic, dependable, and able to maintain a positive attitude while handling a variety of customer needs throughout the day.
Key Skills Adaptability, listening, customer interaction, customer engagement, basic, communication skills, problem‑solving, sales, collaboration, calm demeanor, troubleshooting, solution‑oriented, product knowledge, CRM proficiency, team collaboration, email, teamwork, organization, customer service, CRM software, excellent communication, persuasive conversations, CRM navigation, sales orientation, computer proficiency, time management, active listening, ownership, organizational skills, tech‑savvy, interpersonal skills, email communication, CRM systems
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Key Responsibilities
Greet customers and provide accurate, friendly assistance in person or over the phone
Answer questions about products, services, policies, and account information
Help resolve customer concerns and elevate issues as needed
Process transactions, orders, payments, or account updates (as required)
Maintain a clean, organized workspace and uphold company service standards
Document customer interactions in the CRM or system accurately
Support team members with daily tasks, administrative duties, and customer follow-up
Contribute to meeting service goals, quality standards, and team performance metrics
Qualifications
Strong verbal communication and interpersonal skills
Friendly, patient, and professional demeanor
Ability to handle customer concerns with problem‑solving and empathy
Basic computer and data‑entry skills
Strong time‑management and reliability – consistent attendance is essential
Prior customer service, retail, call‑center, or hospitality experience preferred but not required
Ability to work a full‑time schedule (40 hours per week)
What We Offer
Competitive pay + bonus structure (if applicable)
Comprehensive training to set you up for success
Opportunities for advancement into senior roles
Supportive, team‑oriented environment
Who Thrives In This Role This position is ideal for individuals who are patient, solutions‑driven, and enjoy working directly with customers. You will succeed if you’re energetic, dependable, and able to maintain a positive attitude while handling a variety of customer needs throughout the day.
Key Skills Adaptability, listening, customer interaction, customer engagement, basic, communication skills, problem‑solving, sales, collaboration, calm demeanor, troubleshooting, solution‑oriented, product knowledge, CRM proficiency, team collaboration, email, teamwork, organization, customer service, CRM software, excellent communication, persuasive conversations, CRM navigation, sales orientation, computer proficiency, time management, active listening, ownership, organizational skills, tech‑savvy, interpersonal skills, email communication, CRM systems
#J-18808-Ljbffr