At Coughlin Marysville Ford, we've got more business than we can handle and we need you! We are currently looking for an experienced Service Writer/Advisor for our location.
The
Service Advisor
serves as the primary point of contact for all automotive service customers. As a Service Advisor you will own the customer experience in the service lane and are the first point of contact for the customer as it relates to their vehicle: status, repairs and diagnostics. You need to be well-versed in product offerings, inventory needs, technician scheduling and customer service.
We're one of Central Ohio's fastest-growing dealer groups, representing 13 brands across 17 locations including Newark, Pataskala, Circleville, Heath, and more. Our success is built on a commitment to quality, service, and community - powered by great people.
Responsibilities:
Answer service calls, set and confirm appointments
Write repair orders
Act as a liaison between the technician and customer
Assist your client through the service process.
Collaborate with various team members for loaner availability, proper warranty processing and disclosure
Qualifications:
previous experience
Strong record of positive customer satisfaction results
Organized and friendly personality
Fantastic communication skills with your customers
Professional personal appearance
Team oriented and self-motivated
Able to work with little supervision
Clean driving record
Coughlin Offers:
Competitive pay plan
Medical, Vision, and Dental Insurance
Company matched 401k
Short Term and Long-Term Disability
Life Insurance
Paid vacations/Company holidays
Employee Discounts
Ongoing professional development and Excellent opportunity for advancement
Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed.
Apply Now
Complete our
quick 3-minute mobile-friendly application
and let's connect.
The
Service Advisor
serves as the primary point of contact for all automotive service customers. As a Service Advisor you will own the customer experience in the service lane and are the first point of contact for the customer as it relates to their vehicle: status, repairs and diagnostics. You need to be well-versed in product offerings, inventory needs, technician scheduling and customer service.
We're one of Central Ohio's fastest-growing dealer groups, representing 13 brands across 17 locations including Newark, Pataskala, Circleville, Heath, and more. Our success is built on a commitment to quality, service, and community - powered by great people.
Responsibilities:
Answer service calls, set and confirm appointments
Write repair orders
Act as a liaison between the technician and customer
Assist your client through the service process.
Collaborate with various team members for loaner availability, proper warranty processing and disclosure
Qualifications:
previous experience
Strong record of positive customer satisfaction results
Organized and friendly personality
Fantastic communication skills with your customers
Professional personal appearance
Team oriented and self-motivated
Able to work with little supervision
Clean driving record
Coughlin Offers:
Competitive pay plan
Medical, Vision, and Dental Insurance
Company matched 401k
Short Term and Long-Term Disability
Life Insurance
Paid vacations/Company holidays
Employee Discounts
Ongoing professional development and Excellent opportunity for advancement
Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed.
Apply Now
Complete our
quick 3-minute mobile-friendly application
and let's connect.