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Solutions Consultant

HyTech Professionals, Germantown, Wisconsin, United States

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Germantown, United States | Posted on 12/05/2024 As a

SolutionsConsultant

at HyTechPro Inc, you will play a crucial role in bridging thegap between our services and our clients’ needs. You will be responsible forunderstanding client challenges, designing tailored solutions, and ensuring thesmooth implementation of services.

KeyResponsibilities:

Consultation & Discovery:

Engage with clients to understandtheir business objectives, pain points, and technical requirements.

Solution Design:

Develop customized solutions byaligning client needs with the company’s services.

Pre-sales Support:

Partner with the sales team during thesales process, providing technical expertise and product demonstrations tosupport the closing of deals.

Client Presentations:

Deliver compelling presentations andproduct demos, showcasing how our solutions can resolve specific clientchallenges.

Project Scoping:

Collaborate with internal teams todefine project scope, timelines, and deliverables for client engagements.

Solution Implementation:

Oversee the implementation ofsolutions, ensuring they meet client expectations and are delivered ontime and within budget.

Client Relationship Management:

Build and maintain strongrelationships with key stakeholders, acting as the main point of contactfor any technical or service-related questions.

Post-Implementation Support:

Provide ongoing support to clients toensure successful adoption and satisfaction with the solution.

Market & Industry Knowledge:

Stay updated on industry trends,emerging technologies, and competitor offerings to provide innovativesolutions and thought leadership.

Requirements

Education:

Bachelor’s degree in Business, ComputerScience, Information Technology, or a related field. Advanced degrees orcertifications are a plus.

Experience:

More than 5 years of experience in asolutions consultant, pre-sales, or within a service provider or ITsolutions company.

Soft Skills:

Excellent communication andpresentation skills.

Strong analytical and problem-solvingabilities.

Ability to work in a client-facingrole with cross-functional teams.

Additional Skills:

Familiarity with project managementmethodologies is an advantage.

Experience in process automation,business process outsourcing, or managed services is beneficial.

Strategic thinking and solutionorientation.

Client-focused with strongrelationship-building skills.

Ability to translate technical conceptsinto business value.

Flexibility and adaptability infast-paced environments.

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