Customer Service Representative
POLYRAM USA-CREATIVE FUNCTIONAL POLYMERS, LLC, Evansville, Indiana, United States, 47725
Polyram Compounds, LLC is seeking an experienced and motivated Customer Service Representative to join our team. As the Customer Service Representative, you will be responsible for overseeing and optimizing all aspects of our relationships and correspondence with Polyram Compounds' customers. The ideal candidate has a strong background in customer service, excellent problem‑solving skills utilizing great communication, and the ability to effectively manage multiple relationships and priorities.
Responsibilities
Be a Polyram representative with customers
Take orders from customers
Place orders into an ERP system
Work with production planning on order dates and order confirmation
Relay information between the customer and the plant
Work with marketing and sales
Qualifications
Previous experience in customer service
Strong communication and interpersonal skills
Excellent conflict resolution skills
Ability to work well under pressure and meet tight deadlines
Attention to detail and a commitment to delivering high‑quality results
Experience
Customer Service: 3 years (Required)
Education
High School Diploma (Required)
Bachelor's Degree (Preferred)
Work Location
In person
Job Type
Full‑time
Benefits
Enjoy the Culture Practiced in Focus on: 1.) Valuing Employees 2.) Continuous Improvement 3.) Going Beyond the Call of Duty to Assist and Collaborate
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
#J-18808-Ljbffr
Responsibilities
Be a Polyram representative with customers
Take orders from customers
Place orders into an ERP system
Work with production planning on order dates and order confirmation
Relay information between the customer and the plant
Work with marketing and sales
Qualifications
Previous experience in customer service
Strong communication and interpersonal skills
Excellent conflict resolution skills
Ability to work well under pressure and meet tight deadlines
Attention to detail and a commitment to delivering high‑quality results
Experience
Customer Service: 3 years (Required)
Education
High School Diploma (Required)
Bachelor's Degree (Preferred)
Work Location
In person
Job Type
Full‑time
Benefits
Enjoy the Culture Practiced in Focus on: 1.) Valuing Employees 2.) Continuous Improvement 3.) Going Beyond the Call of Duty to Assist and Collaborate
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
#J-18808-Ljbffr