Operating independently, reviewing, and directing the work of more junior staff
Review solutions and recommending improvements
Groom and refine the Salesforce product backlog in liaison with stakeholders on the project
Own the design of Salesforce and optionally other affiliated solutions for Sales Service and platform solutions.
Architecture and designed service layout flow to on Sales cloud and Service Cloud.
Involved in data modeling & design thinking for service layout flow customization on service cloud.
Lead a team - onsite offshore model of 5 -7 individuals as a Salesforce Technical Lead
Responsible for leading custom development on the Salesforce.com platform, technical design/development, document, configuration, maintenance, administration and integration of the Salesforce platform
Driving the development team through the agile delivery process to where possible achieve commitments across sprints
Groom user stories in collaboration with Solution Architect, Application Owners and Functional Consultant.
Assist with Reports Rationalization, and user stories definition.
Review Design for completeness, and alignment with the user stories.
Managing a team of 6+ technical resources working in offshore for various development and sprints.
Build and development activities
Responsible for matching business process and automation requirements to the capabilities of SFDC including data model role hierarchy sharing and security model
Provide functional architecture strategy and guidance for all SFDC rollouts Design for adoption strategy
Reviews functional design for initiatives and lead defining dev standards and best practices
Lead Conference Room Pilot Demonstration and Review.
Review SIT, UAT and Production defects as needed.
Responsible for code review which is developed by team to ensure to deliver best code.
Implementing API's
which interacts with third party systems to fetch necessary information and show the same in UI and perform the necessary business functions. Worked on
Lightning Web components (LWC)
and build Lightning Component APIs to integrate with public API's. Hands on knowledge of: Omnistudio, Omniscripts, Data Raptor. Liaised with different systems for end-to-end incident resolution. Hands on experience with Vlocity Order Management and Provisioning in telecom based projects. Used Vlocity Data raptors and Omni scripts to build the guided flow of carts for the customers. Hands-on Experience with
Vlocity platform capabilities, including Data Raptors, Integration Procedures, Omni Scripts & Vlocity Data Model . Experience with system integrations involving Salesforce.com web services (JSON, SOAP), REST, XML, as well as Vlocity Integration Procedure.
which interacts with third party systems to fetch necessary information and show the same in UI and perform the necessary business functions. Worked on
Lightning Web components (LWC)
and build Lightning Component APIs to integrate with public API's. Hands on knowledge of: Omnistudio, Omniscripts, Data Raptor. Liaised with different systems for end-to-end incident resolution. Hands on experience with Vlocity Order Management and Provisioning in telecom based projects. Used Vlocity Data raptors and Omni scripts to build the guided flow of carts for the customers. Hands-on Experience with
Vlocity platform capabilities, including Data Raptors, Integration Procedures, Omni Scripts & Vlocity Data Model . Experience with system integrations involving Salesforce.com web services (JSON, SOAP), REST, XML, as well as Vlocity Integration Procedure.