
Professional Customer Service and Sales Associate
Home Depot, Lancaster, South Carolina, us, 29721
Join the Home Depot Pro Customer Service/Sales Team, where we prioritize providing an exceptional experience for our valued professional customers, including contractors, property owners, and commercial clients. Our team is committed to supporting every stage of the Pro customer journey, ensuring efficient order fulfillment, safe loading, and expert product recommendations.
As a member of the Pro Customer Service/Sales Team, you will:
Build and maintain strong professional relationships with Pro customers.
Proactively drive sales using your product knowledge and loyalty programs.
Offer tailored delivery solutions to meet unique project needs.
Assist at the Pro Desk, manage deliveries, and support material loading.
Provide specialized knowledge in paint and products to enhance customer satisfaction.
Your success will be measured by meeting monthly sales goals and other key metrics that contribute to the store's overall performance. Collaboration is crucial, and you'll work with your team to ensure a clean, organized, and safe environment.
Additionally, you will:
Resolve delivery issues promptly.
Communicate Home Depot's competitive advantages effectively.
Monitor inventory levels and execute sales initiatives.
Uphold the highest standards of customer service and safety.
Bilingual communication skills may be preferred at certain locations, depending on customer needs. We invite you to apply and be a part of a team dedicated to making every Pro customer's project a success.
Location: Lancaster, SC
Auto req ID: 157070BR
Job Type: Pro Customer Service/Sales
Auto req ID: 300045498