Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Position Objective
The Sr. Business Analyst for Global Trade & Compliance leads the analysis, documentation, and optimization of business processes and systems related to international trade, regulatory compliance, and cross-border operations. This role translates global trade requirements into functional ERP specifications, supports implementation and testing of trade-related system enhancements, gathers stakeholder feedback, and drives continuous improvement across compliance workflows. The analyst ensures ERP capabilities-such as Infor LN, Baan, or comparable platforms-effectively support customs processes, trade controls, documentation, and global movement of goods.
Dimensions Partners closely with Global Trade, Compliance, and Information Technology Solutions (ITS) teams. Works with ERP developers, compliance specialists, global logistics teams, and external partners to align system functionality with regulatory needs. Trains business users and subject matter experts on trade-compliance features and processes within the ERP ecosystem. Assists in managing relationships with compliance software vendors and trade related system integrators.-related system integrators. Nature and Scope
Operates with limited oversight from senior compliance or business process leaders. Ensures trade compliance workflows are standardized, monitored, and executed in alignment with internal controls as well as international regulations (e.g., customs requirements, export controls, duty management policies). Responsibilities include documenting global trade requirements, designing compliant processes, conducting ERP testing for traderelated changes, and creating user guides or job aids for compliance operations.-compliance workflows are standardized, monitored, and executed in alignment with internal controls as well as international regulations (e.g., customs requirements, export controls, duty management policies). Responsibilities include documenting global trade requirements, designing compliant processes, conducting ERP testing for trade-related changes, and creating user guides or job aids for compliance operations.
Principal Responsibilities
Lead the design, configuration, and testing of ERP functionality that supports global trade, customs compliance, and cross-border product movement. Troubleshoot global trade-related system issues and ensure operational effectiveness across regions. Translate compliance and trade requirements into functional ERP documentation and support related technical design and test planning. Apply knowledge of international trade regulations and enterprise systems to help business units achieve compliant and efficient global operations. Support continuous improvement of trade-related ERP processes, including classification workflows, duty-relief programs, documentation automation, and audit readiness. Conduct business process analysis to map current (as-is) and future (to-be) trade and compliance workflows; identify required ERP configurations or enhancements. Develop user stories, functional specifications, and acceptance criteria for global trade and compliance features in ERP systems. Collaborate with product owners, scrum masters, developers, and testers to ensure successful delivery of trade-focused system enhancements. Provide leadership on medium-to-high complexity trade-compliance initiatives and review analysis work done by junior analysts. What You Need to Have
Educational Background
Bachelor's degree in Information Technology, Supply Chain, or an equivalent discipline.
Technical Excellence
6-8 years of experience in ERP systems with a strong focus on global trade, customs, export controls, or related compliance functions. Moderate knowledge of enterprise platforms such as ERP (preferred: Infor LN or Baan), CRM, SCM, or PLM. Experience with trade-related ERP modules (Projects, Purchasing, Planning, or trade compliance integrations). Proven ability to work with global teams (onshore/offshore) and provide functional leadership. Preferred qualifications: Experience with the Maquilladora industry and specific systems, such as ZOE IT Customs, OneSource from Thompson Reuters, or other relevant platforms. Preferred skill: Spanish speaking. Business Analysis Competencies
Clear understanding of compliance prerequisites before initiating system or process analysis. Ability to collaborate across functional areas-trade compliance, logistics, IT, finance, and procurement. Skilled in preparing business cases that justify compliance-driven system changes and investments. Strong command of analysis methodologies to identify risks, gaps, and improvement opportunities. Analytical Thinking
Frames trade-compliance issues clearly and evaluates their regulatory and operational significance. Compares alternative system or process solutions to ensure compliance, efficiency, and cost-effectiveness. Uses structured analysis tools (flowcharts, fishbone diagrams, Pareto charts) to identify patterns or root causes. Evaluates external regulatory factors and internal stakeholders impacted by trade-related processes. Core Application Systems
Contributes to contingency planning to minimize business disruption from trade-related system issues. Investigates ERP compliance issues involving cross-functional teams and proposes system improvements. Recommends enhancements for global trade and compliance ERP subsystems. Supports enterprisewide trade applications for major business units.-wide trade applications for major business units. Experience with global trade management technologies (GTMS), such as ZOE IT Customs, OneSource from Thompson Reuters, SAP GTS, or similar platforms. Candidates should have 3+ years of hands-on experience with one or more of these systems. Relationship Management
Collaborates with business partners, customs brokers, and compliance leads. Partners with clients to align global trade requirements with system capabilities. Tracks major regulatory or operational developments that may impact ERP trade-compliance processes. Communication Skills
Ability to clearly communicate regulatory requirements, functional designs, and system impacts to stakeholders across geographies.
Process Improvement
A strong passion for driving change that strengthens global trade controls and improves operational efficiency.
About Caterpillar
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Summary Pay Range: $120,660.00 - $180,900.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
Medical, dental, and vision benefits* Paid time off plan (Vacation, Holidays, Volunteer, etc.)* 401(k) savings plans* Health Savings Account (HSA)* Flexible Spending Accounts (FSAs)* Health Lifestyle Programs* Employee Assistance Program* Voluntary Benefits and Employee Discounts* Career Development* Incentive bonus* Disability benefits Life Insurance Parental leave Adoption benefits Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Position Objective
The Sr. Business Analyst for Global Trade & Compliance leads the analysis, documentation, and optimization of business processes and systems related to international trade, regulatory compliance, and cross-border operations. This role translates global trade requirements into functional ERP specifications, supports implementation and testing of trade-related system enhancements, gathers stakeholder feedback, and drives continuous improvement across compliance workflows. The analyst ensures ERP capabilities-such as Infor LN, Baan, or comparable platforms-effectively support customs processes, trade controls, documentation, and global movement of goods.
Dimensions Partners closely with Global Trade, Compliance, and Information Technology Solutions (ITS) teams. Works with ERP developers, compliance specialists, global logistics teams, and external partners to align system functionality with regulatory needs. Trains business users and subject matter experts on trade-compliance features and processes within the ERP ecosystem. Assists in managing relationships with compliance software vendors and trade related system integrators.-related system integrators. Nature and Scope
Operates with limited oversight from senior compliance or business process leaders. Ensures trade compliance workflows are standardized, monitored, and executed in alignment with internal controls as well as international regulations (e.g., customs requirements, export controls, duty management policies). Responsibilities include documenting global trade requirements, designing compliant processes, conducting ERP testing for traderelated changes, and creating user guides or job aids for compliance operations.-compliance workflows are standardized, monitored, and executed in alignment with internal controls as well as international regulations (e.g., customs requirements, export controls, duty management policies). Responsibilities include documenting global trade requirements, designing compliant processes, conducting ERP testing for trade-related changes, and creating user guides or job aids for compliance operations.
Principal Responsibilities
Lead the design, configuration, and testing of ERP functionality that supports global trade, customs compliance, and cross-border product movement. Troubleshoot global trade-related system issues and ensure operational effectiveness across regions. Translate compliance and trade requirements into functional ERP documentation and support related technical design and test planning. Apply knowledge of international trade regulations and enterprise systems to help business units achieve compliant and efficient global operations. Support continuous improvement of trade-related ERP processes, including classification workflows, duty-relief programs, documentation automation, and audit readiness. Conduct business process analysis to map current (as-is) and future (to-be) trade and compliance workflows; identify required ERP configurations or enhancements. Develop user stories, functional specifications, and acceptance criteria for global trade and compliance features in ERP systems. Collaborate with product owners, scrum masters, developers, and testers to ensure successful delivery of trade-focused system enhancements. Provide leadership on medium-to-high complexity trade-compliance initiatives and review analysis work done by junior analysts. What You Need to Have
Educational Background
Bachelor's degree in Information Technology, Supply Chain, or an equivalent discipline.
Technical Excellence
6-8 years of experience in ERP systems with a strong focus on global trade, customs, export controls, or related compliance functions. Moderate knowledge of enterprise platforms such as ERP (preferred: Infor LN or Baan), CRM, SCM, or PLM. Experience with trade-related ERP modules (Projects, Purchasing, Planning, or trade compliance integrations). Proven ability to work with global teams (onshore/offshore) and provide functional leadership. Preferred qualifications: Experience with the Maquilladora industry and specific systems, such as ZOE IT Customs, OneSource from Thompson Reuters, or other relevant platforms. Preferred skill: Spanish speaking. Business Analysis Competencies
Clear understanding of compliance prerequisites before initiating system or process analysis. Ability to collaborate across functional areas-trade compliance, logistics, IT, finance, and procurement. Skilled in preparing business cases that justify compliance-driven system changes and investments. Strong command of analysis methodologies to identify risks, gaps, and improvement opportunities. Analytical Thinking
Frames trade-compliance issues clearly and evaluates their regulatory and operational significance. Compares alternative system or process solutions to ensure compliance, efficiency, and cost-effectiveness. Uses structured analysis tools (flowcharts, fishbone diagrams, Pareto charts) to identify patterns or root causes. Evaluates external regulatory factors and internal stakeholders impacted by trade-related processes. Core Application Systems
Contributes to contingency planning to minimize business disruption from trade-related system issues. Investigates ERP compliance issues involving cross-functional teams and proposes system improvements. Recommends enhancements for global trade and compliance ERP subsystems. Supports enterprisewide trade applications for major business units.-wide trade applications for major business units. Experience with global trade management technologies (GTMS), such as ZOE IT Customs, OneSource from Thompson Reuters, SAP GTS, or similar platforms. Candidates should have 3+ years of hands-on experience with one or more of these systems. Relationship Management
Collaborates with business partners, customs brokers, and compliance leads. Partners with clients to align global trade requirements with system capabilities. Tracks major regulatory or operational developments that may impact ERP trade-compliance processes. Communication Skills
Ability to clearly communicate regulatory requirements, functional designs, and system impacts to stakeholders across geographies.
Process Improvement
A strong passion for driving change that strengthens global trade controls and improves operational efficiency.
About Caterpillar
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Summary Pay Range: $120,660.00 - $180,900.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
Medical, dental, and vision benefits* Paid time off plan (Vacation, Holidays, Volunteer, etc.)* 401(k) savings plans* Health Savings Account (HSA)* Flexible Spending Accounts (FSAs)* Health Lifestyle Programs* Employee Assistance Program* Voluntary Benefits and Employee Discounts* Career Development* Incentive bonus* Disability benefits Life Insurance Parental leave Adoption benefits Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.