Sr. Lead UX Designer - 11177
Coupa Software Incorporated, Foster City, California, United States, 94420
Overview
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more about Life at Coupa on our blog and hear from our employees about their experiences working at Coupa.
The Impact of a Sr. UX Designer at Coupa:
As a Sr. Designer on Coupa’s Supplier Experience team, you will own the design vision for the Transact pillar of the Coupa network, with a primary focus on how suppliers get paid.
You will shape the end-to-end experience used by millions of suppliers working with the world’s largest buyers. This role goes beyond invoices and payments. It is about turning complex, high-stakes financial workflows into clear, intuitive experiences that build trust, reduce friction, and help suppliers manage cash flow with confidence.
You will act as both strategist and hands-on designer, setting direction while working closely with product, engineering, and research to bring the experience to life.
What You'll Do
Design Strategy & Vision
Define the end-to-end design strategy for the Transact pillar, including invoicing, payments, and order management. Translate business goals and platform constraints into a clear product vision that guides teams over time.
Experience Design for Complex Systems
Lead the design of multi-party, global workflows, ensuring that financial, regulatory, and enterprise requirements feel seamless and understandable to suppliers.
Cross-Functional Leadership
Partner closely with Product and Engineering leaders to shape roadmaps, define requirements, and make thoughtful tradeoffs. Advocate for the supplier perspective while balancing business and technical realities.
AI-Enabled Experiences
Help define how AI supports the supplier experience, from agent-driven interactions to subtle, predictive moments that make the product feel proactive and supportive.
Hands-On Design Execution
Produce high-quality flows, components, prototypes, interaction specs, and end-to-end service experience maps that align teams on how the supplier experience actually works. Set a high bar for craft through your own work.
User Research & Insight
Lead and collaborate on research with a global range of suppliers, uncovering both emotional and functional pain points in B2B commerce and payments.
Design System Contribution
Work with the Design Systems team to evolve shared patterns and components, ensuring the Transact experience scales across web and mobile and aligns with the broader supplier journey.
What You Will Bring to Coupa
7+ years of product design experience
designing complex B2B SaaS, FinTech, or marketplace products.
A proven ability to simplify complexity , demonstrated through work on high-stakes financial, operational, or logistical workflows.
Systems thinking , with an understanding of how data, money, and people move through an ecosystem.
Strong design craft , including expert-level Figma skills and experience contributing to mature design systems. You lead by example and raise the bar for those around you.
Clear communication and influence , with the ability to tell compelling product stories, collaborate across disciplines, and work effectively with engineering partners.
Builder mindset : You are proactive and take initiative, work independently, and thrive in environments with ambiguity, ownership, and high standards.
The estimated pay range for this role is $121,000 - $157,500
The starting salary for the successful candidate will be based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
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Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
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Why join Coupa?
Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more about Life at Coupa on our blog and hear from our employees about their experiences working at Coupa.
The Impact of a Sr. UX Designer at Coupa:
As a Sr. Designer on Coupa’s Supplier Experience team, you will own the design vision for the Transact pillar of the Coupa network, with a primary focus on how suppliers get paid.
You will shape the end-to-end experience used by millions of suppliers working with the world’s largest buyers. This role goes beyond invoices and payments. It is about turning complex, high-stakes financial workflows into clear, intuitive experiences that build trust, reduce friction, and help suppliers manage cash flow with confidence.
You will act as both strategist and hands-on designer, setting direction while working closely with product, engineering, and research to bring the experience to life.
What You'll Do
Design Strategy & Vision
Define the end-to-end design strategy for the Transact pillar, including invoicing, payments, and order management. Translate business goals and platform constraints into a clear product vision that guides teams over time.
Experience Design for Complex Systems
Lead the design of multi-party, global workflows, ensuring that financial, regulatory, and enterprise requirements feel seamless and understandable to suppliers.
Cross-Functional Leadership
Partner closely with Product and Engineering leaders to shape roadmaps, define requirements, and make thoughtful tradeoffs. Advocate for the supplier perspective while balancing business and technical realities.
AI-Enabled Experiences
Help define how AI supports the supplier experience, from agent-driven interactions to subtle, predictive moments that make the product feel proactive and supportive.
Hands-On Design Execution
Produce high-quality flows, components, prototypes, interaction specs, and end-to-end service experience maps that align teams on how the supplier experience actually works. Set a high bar for craft through your own work.
User Research & Insight
Lead and collaborate on research with a global range of suppliers, uncovering both emotional and functional pain points in B2B commerce and payments.
Design System Contribution
Work with the Design Systems team to evolve shared patterns and components, ensuring the Transact experience scales across web and mobile and aligns with the broader supplier journey.
What You Will Bring to Coupa
7+ years of product design experience
designing complex B2B SaaS, FinTech, or marketplace products.
A proven ability to simplify complexity , demonstrated through work on high-stakes financial, operational, or logistical workflows.
Systems thinking , with an understanding of how data, money, and people move through an ecosystem.
Strong design craft , including expert-level Figma skills and experience contributing to mature design systems. You lead by example and raise the bar for those around you.
Clear communication and influence , with the ability to tell compelling product stories, collaborate across disciplines, and work effectively with engineering partners.
Builder mindset : You are proactive and take initiative, work independently, and thrive in environments with ambiguity, ownership, and high standards.
The estimated pay range for this role is $121,000 - $157,500
The starting salary for the successful candidate will be based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
#LI-HYBRID
#LI-TC1
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
#J-18808-Ljbffr