About Working at Commerce
Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. Our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award‑winning culture doesn’t come easy. After 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range Hourly: $20.00 – $24.40 (amount based on relevant experience, skills, and competencies)
About This Job As a Personal Banker, you’ll gain valuable insight into banking and finance while helping customers with their daily financial challenges. You’ll be helping yourself too, because Commerce has a tradition of recognizing and rewarding people for their talent, skills, and contributions. The Personal Banker role is based at our Fenton location. Personal Bankers are the key ambassadors of the Commerce Bank brand. In this retail banking role, you will develop and maintain long‑lasting relationships with your customers, colleagues, and other areas of the business. Your goal is to uncover each customer’s financial needs and provide them with solutions to address those needs.
Essential Functions
Interact with customers both in person and over the phone to ensure their financial needs are being met through needs‑based conversations and sales fulfillment.
Actively listen, understand, and make recommendations of products and services based on customer needs to ensure individual and team sales and services goals are achieved.
Educate customers on a variety of retail products and digital solutions that enhance the customer experience and contribute to achieving sales goals.
Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements.
Identify complex financial needs and refer customers to bank specialists when appropriate.
Perform other duties as assigned.
Knowledge, Skills & Abilities Required
Strong sales skills with the ability to provide an excellent customer experience by easily connecting with customers in‑person and over the phone.
Ability to meet personal and branch sales and customer services expectations.
Motivated and organized self‑starter with strong attention to detail and the ability to manage multiple priorities.
Team player with excellent written, verbal, and interpersonal communication skills.
Ability to remain adaptable to a variety of situations with an optimistic outlook that is aligned with our culture and core values.
Proficient with Microsoft Word, Excel, and Outlook.
Education & Experience
High School diploma or equivalent combination of education and experience required.
1+ years sales or customer service experience required.
Experience working in an environment with individual and team sales goals preferred.
Position may be filled as a Personal Banker I or a Personal Banker II, depending on experience and education.
For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.
Compensation and Benefits We provide a reasonable estimate of the current base pay of $20.00 to $24.40 per hour. This position will be eligible for additional compensation through performance‑based incentive plan(s) that will correspond to meeting performance goals. The candidate selected for this position may be eligible for the following employment benefits:
Employer‑sponsored health, dental, and vision insurance
401(k)
Life insurance
Paid vacation
Paid personal time
Career development, education assistance, and voluntary supplemental benefits
Click here to learn more.
Location: 487 Old Smizer Mill Rd, Fenton, Missouri 63026
Time Type: Full time
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Creating an award‑winning culture doesn’t come easy. After 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range Hourly: $20.00 – $24.40 (amount based on relevant experience, skills, and competencies)
About This Job As a Personal Banker, you’ll gain valuable insight into banking and finance while helping customers with their daily financial challenges. You’ll be helping yourself too, because Commerce has a tradition of recognizing and rewarding people for their talent, skills, and contributions. The Personal Banker role is based at our Fenton location. Personal Bankers are the key ambassadors of the Commerce Bank brand. In this retail banking role, you will develop and maintain long‑lasting relationships with your customers, colleagues, and other areas of the business. Your goal is to uncover each customer’s financial needs and provide them with solutions to address those needs.
Essential Functions
Interact with customers both in person and over the phone to ensure their financial needs are being met through needs‑based conversations and sales fulfillment.
Actively listen, understand, and make recommendations of products and services based on customer needs to ensure individual and team sales and services goals are achieved.
Educate customers on a variety of retail products and digital solutions that enhance the customer experience and contribute to achieving sales goals.
Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements.
Identify complex financial needs and refer customers to bank specialists when appropriate.
Perform other duties as assigned.
Knowledge, Skills & Abilities Required
Strong sales skills with the ability to provide an excellent customer experience by easily connecting with customers in‑person and over the phone.
Ability to meet personal and branch sales and customer services expectations.
Motivated and organized self‑starter with strong attention to detail and the ability to manage multiple priorities.
Team player with excellent written, verbal, and interpersonal communication skills.
Ability to remain adaptable to a variety of situations with an optimistic outlook that is aligned with our culture and core values.
Proficient with Microsoft Word, Excel, and Outlook.
Education & Experience
High School diploma or equivalent combination of education and experience required.
1+ years sales or customer service experience required.
Experience working in an environment with individual and team sales goals preferred.
Position may be filled as a Personal Banker I or a Personal Banker II, depending on experience and education.
For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.
Compensation and Benefits We provide a reasonable estimate of the current base pay of $20.00 to $24.40 per hour. This position will be eligible for additional compensation through performance‑based incentive plan(s) that will correspond to meeting performance goals. The candidate selected for this position may be eligible for the following employment benefits:
Employer‑sponsored health, dental, and vision insurance
401(k)
Life insurance
Paid vacation
Paid personal time
Career development, education assistance, and voluntary supplemental benefits
Click here to learn more.
Location: 487 Old Smizer Mill Rd, Fenton, Missouri 63026
Time Type: Full time
#J-18808-Ljbffr