Assistant Property Manager (Virginia Beach, Virginia)
Drucker + Falk, LLC, Virginia Beach, Virginia, us, 23450
Weekend hours: Saturday 10AM - 3PM; once a month
Under the supervision of the Property Manager, the Assistant Property Manager assists in all areas defined as part of the Property Manager’s job description, ensuring satisfactory cash flow, maintaining the property per Drucker + Falk standards, and assuring customer satisfaction.
Essential Duties and Responsibilities
Act in the Property Manager’s absence, assuming responsibility for the office, managing all community monies, and ensuring daily bank deposits.
Show apartments and process applications for prospective residents.
Handle and coordinate all details of move‑ins and move‑outs.
Prepare and maintain resident files according to company policies.
Initiate the lease renewal process and forward completed packets to the Property Manager for approval.
Process maintenance service requests.
Actively participate in maintaining good resident relations in the community.
Prepare weekly traffic/renewal status reports.
Keep the advertising and website files up to date.
Cooperate with other departments within the company.
Handle any other special assignments given by the Property Manager or Regional Property Manager.
Perform Outreach Marketing as directed.
Follow up on prospective rental leads/visitors.
Process Accounts Payable and Accounts Receivable as instructed.
Perform other duties as assigned.
Manage people: plan, make decisions, facilitate process improvement, provide performance feedback, develop subordinates’ skills, and solicit customer feedback.
Perform duties in accordance with company procedures and EHO and EEO regulations and guidelines.
Qualifications
4‑year degree
2‑year Associate’s degree
2 years’ work experience in retail sales or customer‑related service.
Other Qualifications
Professional appearance.
Detail‑oriented individual with excellent interpersonal skills.
Knowledge of apartment rental and collection practices.
Excellent customer service, sales, and marketing skills.
Organizational and multi‑tasking skills.
Ability to work well with others and independently.
Strong written and verbal communication skills.
Yardi expertise preferred.
Certificates, Licenses, Registrations
Current driver’s license; ARM or CAM preferred.
Other Skills and Abilities
Knowledge of residential property management.
Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401(k) participation.
Equal Opportunity Employer. Drug‑Free Workplace.
#J-18808-Ljbffr
Under the supervision of the Property Manager, the Assistant Property Manager assists in all areas defined as part of the Property Manager’s job description, ensuring satisfactory cash flow, maintaining the property per Drucker + Falk standards, and assuring customer satisfaction.
Essential Duties and Responsibilities
Act in the Property Manager’s absence, assuming responsibility for the office, managing all community monies, and ensuring daily bank deposits.
Show apartments and process applications for prospective residents.
Handle and coordinate all details of move‑ins and move‑outs.
Prepare and maintain resident files according to company policies.
Initiate the lease renewal process and forward completed packets to the Property Manager for approval.
Process maintenance service requests.
Actively participate in maintaining good resident relations in the community.
Prepare weekly traffic/renewal status reports.
Keep the advertising and website files up to date.
Cooperate with other departments within the company.
Handle any other special assignments given by the Property Manager or Regional Property Manager.
Perform Outreach Marketing as directed.
Follow up on prospective rental leads/visitors.
Process Accounts Payable and Accounts Receivable as instructed.
Perform other duties as assigned.
Manage people: plan, make decisions, facilitate process improvement, provide performance feedback, develop subordinates’ skills, and solicit customer feedback.
Perform duties in accordance with company procedures and EHO and EEO regulations and guidelines.
Qualifications
4‑year degree
2‑year Associate’s degree
2 years’ work experience in retail sales or customer‑related service.
Other Qualifications
Professional appearance.
Detail‑oriented individual with excellent interpersonal skills.
Knowledge of apartment rental and collection practices.
Excellent customer service, sales, and marketing skills.
Organizational and multi‑tasking skills.
Ability to work well with others and independently.
Strong written and verbal communication skills.
Yardi expertise preferred.
Certificates, Licenses, Registrations
Current driver’s license; ARM or CAM preferred.
Other Skills and Abilities
Knowledge of residential property management.
Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401(k) participation.
Equal Opportunity Employer. Drug‑Free Workplace.
#J-18808-Ljbffr