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Strategic Customer Success Lead — Remote Partnerships

Pearson, Albany, New York, United States

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A leading educational services provider is seeking a Customer Success Lead based in New York to cultivate and maintain relationships with schools and districts. This role focuses on managing client expectations, developing strategic account plans, and ensuring program compliance, while also driving financial performance. Ideal candidates should have a strong customer-centric mindset and proven experience in negotiation and team leadership. The position offers a competitive salary of $150,000 - $165,000 and is eligible for an incentive program. #J-18808-Ljbffr