Company Profile
Gold Coast JCB is the JCB dealer for southeast FL with a strong commitment to provide the best products and customer support in the market. We are investing in our workforce and offering a highly competitive compensation and benefit program, to ambitious candidates with the correct mindset to excel at their personal and professional level. Gold Coast JCB is an authorized dealer for JCB construction equipment including compact track loaders, skid steer loaders, rough terrain forklifts, backhoes, wheel loaders, excavators, telehandlers, aerial equipment, among others.
Position Summary Gold Coast JCB currently has an opening for an Inside Sales Representative to support our machine sales coverage. This position is responsible for providing exemplary customer satisfaction to assigned accounts through the sale and promotion of products and services offered by Gold Coast JCB. From our main office, the Inside Sales Representative will serve as the primary liaison between Gold Coast JCB and the customer.
Position Type Full Time, Exempt
Qualifications
At least 2 years of inside sales support, and/or parts/service sales experience preferably in the equipment sales or rental industry.
Proven experience in inside sales, preferably in the equipment industry
Strong customer service skills and a customer‑centric approach
Excellent communication skills, both verbal and written
Ability to multitask, prioritize, and manage time effectively
Proficient in using CRM software and MS Office Suite
Strong problem‑solving skills and attention to detail
Ability to work independently and as part of a team
Responsibilities
The successful candidate will play a key role in driving sales and building strong relationships with customers in the industry
This role involves handling inbound and outbound sales inquiries, providing product information, and closing sales
Respond to inbound sales inquiries via phone, email
Make outbound calls to prospective and existing customers
Identify customer needs and recommend appropriate equipment solutions
Provide detailed product information, including features, benefits, and pricing
Prepare and process sales orders accurately and efficiently
Follow up on quotes and leads to convert them into sales
Coordinate with the operations team to ensure timely delivery of equipment
Build and maintain strong relationships with new and existing customers
Handle customer complaints and concerns with professionalism and elevate issues when necessary
Ensure high levels of customer satisfaction through excellent service
Maintain accurate records of customer interactions and sales activities in CRM systems
Provide regular sales updates to management
Stay updated on product knowledge and industry trends
Equal Employment Opportunity Gold Coast JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities.
JCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at https://www.jcb.com/en-gb/about/careers.
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Position Summary Gold Coast JCB currently has an opening for an Inside Sales Representative to support our machine sales coverage. This position is responsible for providing exemplary customer satisfaction to assigned accounts through the sale and promotion of products and services offered by Gold Coast JCB. From our main office, the Inside Sales Representative will serve as the primary liaison between Gold Coast JCB and the customer.
Position Type Full Time, Exempt
Qualifications
At least 2 years of inside sales support, and/or parts/service sales experience preferably in the equipment sales or rental industry.
Proven experience in inside sales, preferably in the equipment industry
Strong customer service skills and a customer‑centric approach
Excellent communication skills, both verbal and written
Ability to multitask, prioritize, and manage time effectively
Proficient in using CRM software and MS Office Suite
Strong problem‑solving skills and attention to detail
Ability to work independently and as part of a team
Responsibilities
The successful candidate will play a key role in driving sales and building strong relationships with customers in the industry
This role involves handling inbound and outbound sales inquiries, providing product information, and closing sales
Respond to inbound sales inquiries via phone, email
Make outbound calls to prospective and existing customers
Identify customer needs and recommend appropriate equipment solutions
Provide detailed product information, including features, benefits, and pricing
Prepare and process sales orders accurately and efficiently
Follow up on quotes and leads to convert them into sales
Coordinate with the operations team to ensure timely delivery of equipment
Build and maintain strong relationships with new and existing customers
Handle customer complaints and concerns with professionalism and elevate issues when necessary
Ensure high levels of customer satisfaction through excellent service
Maintain accurate records of customer interactions and sales activities in CRM systems
Provide regular sales updates to management
Stay updated on product knowledge and industry trends
Equal Employment Opportunity Gold Coast JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities.
JCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at https://www.jcb.com/en-gb/about/careers.
#J-18808-Ljbffr