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Inside Sales - Must LOVE Dogs

DogiZone, Rockville, Maryland, us, 20849

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Description

Join one of the fastest-growing, award-winning pet care companies in the country as a Reservation Specialist and Inside Sales Representative.

At DogiZone, we provide exceptional care and services for dogs and their pet parents, and we’re looking for motivated, people-focused sales professionals to help us continue to grow.

The Position Our

Inside Sales Representative

is a Reservation Specialist who spends a large portion of their day handling inbound and outbound calls, touring prospective clients and their pets, promoting our unique services, booking reservations, supporting account management, and driving client retention.

You will represent DogiZone’s high standards of care across all services, including overnight lodging, daycare, bathing, training, concierge transportation, and additional offerings. This role also includes front desk and receptionist‑related duties as needed, such as greeting clients, assisting with check‑in and check‑out, recommending products in our DogiMarket, and providing general front desk support.

This is a

phone‑driven, goal‑oriented role

that follows established sales scripts and processes to ensure a consistent client experience. There is

no cold calling , and the role offers strong opportunities for growth, commission, and bonus earning potential.

As a front‑line representative of DogiZone, your professionalism, communication skills, and enthusiasm should be a major reason clients choose to trust us — and keep coming back.

Our Values We’re looking for people who obsess about our values the way we do:

Deliver WOW! Through Service

Have Integrity at All Times

Safety First

Positive Team & Family Spirit

Pursue Growth & Drive Continuous Improvement

Do More with Less

Benefits

We offer some of the best benefits in the industry. Full‑time team members enjoy:

Paid time off

Group health, dental, and vision insurance with cost‑share

Tuition reimbursement

401(k) with 4% company match

Referral programs

Hands‑on training that builds confidence and skills

Massive growth potential as we expand to new locations

A fun, dogs‑first team atmosphere

Job Type: Full‑time, Part‑time Pay: $20.00–$22.00 per hour + commission, bonuses, and performance incentives Requirements

Qualifications

Inside sales, reservation, or customer‑facing sales experience preferred

Front desk or receptionist experience is a plus

Comfortable handling a high volume of inbound and outbound phone calls

Willingness to follow sales scripts, call flows, and established processes

Motivated by measurable goals, metrics, and performance‑based incentives

Strong computer skills and ability to learn scheduling and CRM systems

Professional, positive, and team‑oriented communication style

Drug‑free workplace; upon offer of employment, you must pass a drug test

All candidates under consideration will be subject to a standard background check

Schedule:

Monday to Friday

Weekends as needed

Holidays as needed

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