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Sales Supervisor

GENTLE MONSTER, East Rutherford, New Jersey, us, 07073

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Founded in 2011, IICOMBINED is a visionary firm leading innovative global brands, including the fashion eyewear brand GENTLE MONSTER, the perfume brand TAMBURINS, and the dessert brand NUDAKE. GENTLE MONSTER is renowned for its unpredictable and trendsetting eyewear collections, presented annually through bold campaigns and creative spaces. The company embodies a commitment to innovation, beauty, and artistic expression across various platforms. With its dedication to delivering unique and experiential products, GENTLE MONSTER continues to redefine the standards of fashion and lifestyle.

Role Description This is a full-time, on-site position for a Sales Supervisor based in East Rutherford, NJ. The Sales Supervisor will oversee daily store operations, lead and motivate a sales team, and ensure exceptional customer service standards are maintained. The individual is responsible for setting performance targets, delivering training, analyzing sales data, and fostering a collaborative environment. The role also involves addressing customer inquiries, resolving issues, and implementing effective sales strategies to meet business goals.

Qualifications

Strong Team Management and Training skills to lead, mentor, and guide team members towards success.

Excellent Customer Service and Communication skills to ensure an outstanding customer experience and effective team collaboration.

Solid Analytical Skills to assess sales performance, interpret data, and develop actionable strategies to achieve targets.

Ability to adapt to a fast-paced and dynamic retail environment, with a proactive and solution-oriented mindset.

Prior experience in retail or sales supervision is highly preferred.

Flexibility to work on weekends, holidays, and during peak business hours as needed.

Relevant educational background or equivalent professional experience in sales or customer service preferred.

Requirements

This position is based in a retail store environment. Requires standing and walking up to 8 hours per shift

Requires bending and kneeling to process and place merchandise as well as reach to obtain or stock merchandise from the stockroom

May be required to climb ladder or stepstool to stock and/or acquire merchandise for sale

Required to lift items weighing 5 to 25 lbs. In certain circumstances, weights may be higher

Must be able to perform essential functions (with or without an accommodation) without posing a "direct threat" to the health and safety to self or others

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