Remote SMB Customer Success & Partner Programs Lead

A fast-growing technology firm is seeking a Customer Success Manager to oversee customer relationships in the United States. The ideal candidate will have 3-5 years of experience in account management at a B2B SaaS company, focusing on onboarding, retention, and expansion strategies for SMB customers. Responsibilities include designing engagement campaigns, managing customer health, and collaborating with product teams. This role offers significant ownership and the opportunity to impact product direction through direct customer feedback. #J-18808-Ljbffr