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Digital Marketing Manager

Steelcase, Grand Rapids, Michigan, us, 49528

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General Information Country: USA

State: Michigan

City: Grand Rapids

Office Location: 1101 - 1111 44th Street - - - - -

Date posted: 09-Feb-2026

Business Function: Communications

Position Type: Full-Time/Regular

Description Are you someone who loves shaping endtoend digital experiences and translating data into meaningful impact? Do you thrive when leading crossfunctional partners, orchestrating complex digital ecosystems, and strengthening brand reputation through thoughtful strategy?

Helping You Thrive By:

Offering competitive wages and benefits that support your life both in and out of work

Providing a flexible hybrid work schedule, meaning we expect the office to be your primary place of work, balanced with choice and control

Creating continuous learning opportunities to help you grow and upskill

Fostering a culture of inclusion where employees feel seen, heard and valued - and living it out every day

Empowering you to make a meaningful impact on people and the planet through your work and Steelcase's ongoing commitment

You'll Support Meaningful Work By: Strategy + Orchestration

Leading fullfunnel digital marketing strategy across paid, owned, and earned channels to strengthen brand preference and drive outcomes

Designing and orchestrating connected B2B buyer journeys that support discovery, validation, and decisionmaking

Aligning crossfunctional partners to ensure consistent messaging, smooth handoffs, and shared success measures

Integrating PR and earned media strategy into digital programs to enhance brand authority and narrative consistency

Channel Execution + Performance

Managing paid advertising programs, including budgeting, targeting, experimentation, and optimization

Owning CRM and lifecycle marketing strategy, including segmentation, nurture design, and database health

Improving leadgeneration systems through clear definitions, conversionpath enhancements, and strong routing and reporting practices

Guiding social media strategy and governance, ensuring platformnative storytelling and performancedriven optimization

Minimum Qualifications

Bachelor's degree in Marketing, Communications, Business, or a related field (or equivalent experience)

5-10+ years of progressive experience in digital marketing, including paid media and CRM/lifecycle ownership

Experience driving leadgeneration programs and improving conversion journeys

2+ years managing people and/or leading agency partners

Comfortable working primarily in office in Grand Rapids or Chicago, with periodic travel

Qualified applicants must be authorized to work in the United States on a fulltime basis. Steelcase will not provide support for or sponsor work authorization and/or visas for this role.

Desired Skills & Experience

B2B experience strongly preferred; channelpartner exposure is a plus

Designing optimized B2B buyer journeys

Applying performancemarketing and testing best practices

Leading CRM/lifecycle programs

Improving lead quality through disciplined lead management

Using analytics tools (e.g., GA4) to guide decisions

Running effective social media strategies

Integrating earned media into digital programs

Collaborating across marketing, sales, creative, and channel teams

Doing better for people and planet Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens.

Why People Choose to Work with Us At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.

Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. If we can make the application process easier through accommodation, please email us at myhr@steelcase.com.

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