About Inhabit
Inhabit operates a unique collective of tech-forward companies serving the residential, commercial, and short-term rental industries. Our team members deliver best-in‑class software solutions and services while fostering innovation and collaboration with business leaders and industry experts. Inhabit believes that property managers are central to the success of the residential and short-term rental markets and delivers products built to empower them, their investors, and communities. Come help build the company you want to Inhabit. To learn more, visit inhabit.com.
Job Description Summary As an Account Manager in the Short‑Term Rental (STR) Division, you’ll serve as the trusted partner for a portfolio of clients leveraging Inhabit Vacation Division solutions. These may include Property Management Systems (PMS), revenue management tools, digital marketing services, insurance, and payment solutions. Your mission is to drive client retention, growth, and satisfaction through proactive account management, strategic insights, and seamless collaboration across teams. This role is pivotal in helping clients achieve measurable success and maximize their partnership with Inhabit.
What You’ll Do (Functions & Responsibilities)
Own and manage a portfolio of mid‑to‑large clients in the short‑term‑rental space
Conduct regular check‑ins, Quarterly Business Reviews (QBRs) / Executive Business Review (EBRs), and strategic planning sessions
Identify upsell opportunities and drive product expansion
Monitor client health and proactively mitigate churn risks
Collaborate with Sales, Support, Success, Product, and Implementation teams or adoption readiness
Advocate for client needs internally and ensure timely resolution of issues
Manage renewals and commercial growth including pricing strategy
Maintain accurate records in CRM and contribute to forecasting
What We’re Looking For (Minimum qualifications)
3+ years in account management, client success, or sales
Experience in B2B SaaS
Experience in STR technology a plus
Strong communication, relationship‑building, and problem‑solving skills
Proficiency in CRM tools (Salesforce, HubSpot)
Ability to manage multiple priorities and work cross‑functionally
Comfortable presenting to executive‑level stakeholders
Education Requirements
Bachelor’s degree is preferred
Type
Full time, Salaried, Exempt
Location/Travel
Chandler, AZ or Knoxville, TN
Benefits Include
Competitive Pay
Health Insurance: Medical, Dental, Vision and Prescription Plans
Health Savings Accounts
Flexible Spending Account
Dependent Flexible Spending Account
Critical Illness
Accident
Retirement Savings Plan (401K) with discretionary company match
Short and Long Term Disability
Company Paid $25,000.00 life insurance
Supplemental Life and AD&D Insurance
Employee Assistance Program
Paid Holidays
Paid Vacation
Paid Volunteer Time
Inhabit Employee Discount Programs
Our Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodations to applicants.
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Inhabit operates a unique collective of tech-forward companies serving the residential, commercial, and short-term rental industries. Our team members deliver best-in‑class software solutions and services while fostering innovation and collaboration with business leaders and industry experts. Inhabit believes that property managers are central to the success of the residential and short-term rental markets and delivers products built to empower them, their investors, and communities. Come help build the company you want to Inhabit. To learn more, visit inhabit.com.
Job Description Summary As an Account Manager in the Short‑Term Rental (STR) Division, you’ll serve as the trusted partner for a portfolio of clients leveraging Inhabit Vacation Division solutions. These may include Property Management Systems (PMS), revenue management tools, digital marketing services, insurance, and payment solutions. Your mission is to drive client retention, growth, and satisfaction through proactive account management, strategic insights, and seamless collaboration across teams. This role is pivotal in helping clients achieve measurable success and maximize their partnership with Inhabit.
What You’ll Do (Functions & Responsibilities)
Own and manage a portfolio of mid‑to‑large clients in the short‑term‑rental space
Conduct regular check‑ins, Quarterly Business Reviews (QBRs) / Executive Business Review (EBRs), and strategic planning sessions
Identify upsell opportunities and drive product expansion
Monitor client health and proactively mitigate churn risks
Collaborate with Sales, Support, Success, Product, and Implementation teams or adoption readiness
Advocate for client needs internally and ensure timely resolution of issues
Manage renewals and commercial growth including pricing strategy
Maintain accurate records in CRM and contribute to forecasting
What We’re Looking For (Minimum qualifications)
3+ years in account management, client success, or sales
Experience in B2B SaaS
Experience in STR technology a plus
Strong communication, relationship‑building, and problem‑solving skills
Proficiency in CRM tools (Salesforce, HubSpot)
Ability to manage multiple priorities and work cross‑functionally
Comfortable presenting to executive‑level stakeholders
Education Requirements
Bachelor’s degree is preferred
Type
Full time, Salaried, Exempt
Location/Travel
Chandler, AZ or Knoxville, TN
Benefits Include
Competitive Pay
Health Insurance: Medical, Dental, Vision and Prescription Plans
Health Savings Accounts
Flexible Spending Account
Dependent Flexible Spending Account
Critical Illness
Accident
Retirement Savings Plan (401K) with discretionary company match
Short and Long Term Disability
Company Paid $25,000.00 life insurance
Supplemental Life and AD&D Insurance
Employee Assistance Program
Paid Holidays
Paid Vacation
Paid Volunteer Time
Inhabit Employee Discount Programs
Our Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodations to applicants.
#J-18808-Ljbffr