Overview
Merge Storytelling and Technology
We bring together creative pioneers, tech innovators, and data explorers to help ambitious clients solve business challenges and rise to the top. MERGE has enduring client partnerships with American Express, T-Mobile, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, and Morgan Stanley. With offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City and Los Angeles. MERGE uses a talent-to-task process that enables clients to think higher and feel deeper about their customers. Promote Health, Wellness & Happiness
We are committed to promoting health, wellness and happiness in the world by partnering with purpose-driven clients in healthcare, life science, and consumer product industries. Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients. Emerge to the Top of Your Career
At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage their minds and hearts to do the best work of their careers. Account Manager – Responsibilities
As our Account Manager, you will… Support the day-to-day activities of assigned account(s), while coordinating effectively with the client brand team and extended partners on the development of tactics. Be an agile member of the team who fields frequent client requests and collaborates internally for strong thought leadership and best-in-class work. Demonstrate a strategic understanding of the client business and provide sound, responsible assistance to the team. Be Accountable and Responsible
Assists in all facets of account services and client management as directed Actively participates in internal and client status meetings Effectively communicates client feedback to cross-functional agency team and keeps team apprised of changes or updates to account promptly Assists in managing projects through the client review process Develops an understanding of the brand’s strategic imperatives Assists in tactical planning Develop and submit internal documentation per agency SOP Possesses working knowledge of all agency processes and works well with the internal team to ensure projects are progressing on time; assesses and monitors team and job productivity/efficiency Monitors the financial status of accounts Monitors hours and production expenses Responsible for approving billing and invoices, partnering with finance to manage hours Prepares materials for reporting to the client with oversight Obtains an understanding of the category, the brand, customer segments, and relevant competitors; proactively seeks out team members to gain a working knowledge of the brand and category on an ongoing basis Keeps up-to-date on industry and category trends through websites, trade journals, market research Remains alert to client needs and elevates opportunities to convert organic growth opportunities Qualifications
2-3 years of project/account management experience within an advertising agency environment Bachelor's degree and/or equivalent work experience Excellent communication skills (oral and written), with the ability to interface collaboratively with cross-functional teams Strong project management skills, especially related to meeting deadlines in a fast-paced, evolving environment Highly tuned attention to detail in internal and client communications Ability to work well in a team and as an individual contributor Client-facing experience via in-person, phone, and written communication Proficient in Google Workspace At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed. MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices. The salary range for this role is
$58,000-$71,000 , based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Living our values
And here’s how we live our values at MERGE Ability. Mastering our craft Agility. Delivering with a growth mindset Humility. Collaborating for shared success MERGE is proud to be an Equal Opportunity Employer MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!
#J-18808-Ljbffr
Merge Storytelling and Technology
We bring together creative pioneers, tech innovators, and data explorers to help ambitious clients solve business challenges and rise to the top. MERGE has enduring client partnerships with American Express, T-Mobile, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, and Morgan Stanley. With offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City and Los Angeles. MERGE uses a talent-to-task process that enables clients to think higher and feel deeper about their customers. Promote Health, Wellness & Happiness
We are committed to promoting health, wellness and happiness in the world by partnering with purpose-driven clients in healthcare, life science, and consumer product industries. Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients. Emerge to the Top of Your Career
At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage their minds and hearts to do the best work of their careers. Account Manager – Responsibilities
As our Account Manager, you will… Support the day-to-day activities of assigned account(s), while coordinating effectively with the client brand team and extended partners on the development of tactics. Be an agile member of the team who fields frequent client requests and collaborates internally for strong thought leadership and best-in-class work. Demonstrate a strategic understanding of the client business and provide sound, responsible assistance to the team. Be Accountable and Responsible
Assists in all facets of account services and client management as directed Actively participates in internal and client status meetings Effectively communicates client feedback to cross-functional agency team and keeps team apprised of changes or updates to account promptly Assists in managing projects through the client review process Develops an understanding of the brand’s strategic imperatives Assists in tactical planning Develop and submit internal documentation per agency SOP Possesses working knowledge of all agency processes and works well with the internal team to ensure projects are progressing on time; assesses and monitors team and job productivity/efficiency Monitors the financial status of accounts Monitors hours and production expenses Responsible for approving billing and invoices, partnering with finance to manage hours Prepares materials for reporting to the client with oversight Obtains an understanding of the category, the brand, customer segments, and relevant competitors; proactively seeks out team members to gain a working knowledge of the brand and category on an ongoing basis Keeps up-to-date on industry and category trends through websites, trade journals, market research Remains alert to client needs and elevates opportunities to convert organic growth opportunities Qualifications
2-3 years of project/account management experience within an advertising agency environment Bachelor's degree and/or equivalent work experience Excellent communication skills (oral and written), with the ability to interface collaboratively with cross-functional teams Strong project management skills, especially related to meeting deadlines in a fast-paced, evolving environment Highly tuned attention to detail in internal and client communications Ability to work well in a team and as an individual contributor Client-facing experience via in-person, phone, and written communication Proficient in Google Workspace At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed. MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices. The salary range for this role is
$58,000-$71,000 , based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Living our values
And here’s how we live our values at MERGE Ability. Mastering our craft Agility. Delivering with a growth mindset Humility. Collaborating for shared success MERGE is proud to be an Equal Opportunity Employer MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!
#J-18808-Ljbffr