Service Sales Representative
Allied Fire Protection, Nashville, Tennessee, United States, 37201
Service Sales Representative
Job Responsibilities include but are not limited to: Identify deficiencies noted in ServiceTrade and/or Inspection Reports generated from Building Reports or AFP approved inspection reports and prepare proposals Communicate effectively with Inspection Teams to ensure clear understanding of deficiencies noted and means of correction Create deficiency proposals as outlined in standard operating procedures Create service repair related proposals as needed as outlined in standard operating procedures Communicate deficiency and repair proposals directly with primary service sales account representatives or with customers via ServiceTrade functions, phone, fax and/or email A continued commitment in pursuit of enhancing existing and new customer experience by assisting with emergency service or deficiency inbound calls, including follow up on leads and deficiency proposals Meet or exceed sales budget goals set by service sales manager Promote a positive ongoing relationship with both internal and external customers and end users Estimate hard bid contracts and provide a proposal to the customer on the bid date Conduct job site surveys to ensure the accuracy of the estimate Prepare assigned reports needed for invoicing (Customer set up sheet) Maintain inspection and service sales log for all deficiency bids exceeding Quality Check and Audit threshold amounts Demonstrate effective communication skills when interacting with all internal and external customers All other duties assigned Expectations: Believe In, Live, and Support Our Mission Statement, Core Values and Business Plan Daily Safety First Start each meeting with a Safety Topic
internal and external Ensure Safe Driving of Company Vehicle or Personal Vehicle Knowledge: Minimum education of High School Diploma or Equivalent General understanding of Microsoft office products Work Experience: Previous experience with customer service in an office setting Sprinkler or Alarm Service Sales experience a plus Sprinkler or Alarm Inspection experience a plus Skills and Competencies: Strong verbal skills and written communication, and time management skills Ability to take direction from upper management Accurately complete and maintain all paperwork Demonstrate positive teamwork and ability to be a team leader and mentor Maintain a clean and safe work environment RME-I preferred, Strong Technical experience in sprinkler Ability to perform work in an efficient and organized manner and maintain thorough record keeping skills Ability to professionally communicate with customers and provide excellent customer service
Job Responsibilities include but are not limited to: Identify deficiencies noted in ServiceTrade and/or Inspection Reports generated from Building Reports or AFP approved inspection reports and prepare proposals Communicate effectively with Inspection Teams to ensure clear understanding of deficiencies noted and means of correction Create deficiency proposals as outlined in standard operating procedures Create service repair related proposals as needed as outlined in standard operating procedures Communicate deficiency and repair proposals directly with primary service sales account representatives or with customers via ServiceTrade functions, phone, fax and/or email A continued commitment in pursuit of enhancing existing and new customer experience by assisting with emergency service or deficiency inbound calls, including follow up on leads and deficiency proposals Meet or exceed sales budget goals set by service sales manager Promote a positive ongoing relationship with both internal and external customers and end users Estimate hard bid contracts and provide a proposal to the customer on the bid date Conduct job site surveys to ensure the accuracy of the estimate Prepare assigned reports needed for invoicing (Customer set up sheet) Maintain inspection and service sales log for all deficiency bids exceeding Quality Check and Audit threshold amounts Demonstrate effective communication skills when interacting with all internal and external customers All other duties assigned Expectations: Believe In, Live, and Support Our Mission Statement, Core Values and Business Plan Daily Safety First Start each meeting with a Safety Topic
internal and external Ensure Safe Driving of Company Vehicle or Personal Vehicle Knowledge: Minimum education of High School Diploma or Equivalent General understanding of Microsoft office products Work Experience: Previous experience with customer service in an office setting Sprinkler or Alarm Service Sales experience a plus Sprinkler or Alarm Inspection experience a plus Skills and Competencies: Strong verbal skills and written communication, and time management skills Ability to take direction from upper management Accurately complete and maintain all paperwork Demonstrate positive teamwork and ability to be a team leader and mentor Maintain a clean and safe work environment RME-I preferred, Strong Technical experience in sprinkler Ability to perform work in an efficient and organized manner and maintain thorough record keeping skills Ability to professionally communicate with customers and provide excellent customer service