Customer Service Representative
Turning Point for God, San Diego, California, United States, 92120
Customer Service Representative
Turning Point for God is the broadcast ministry of Dr. David Jeremiah and exists to deliver the unchanging Word of God to an ever-changing world. Using Dr. Jeremiah's teaching, we capture, curate, and communicate Bible Strong content through the power of media to share the Gospel with theological and creative excellence. Dr. Jeremiah is committed to teaching the entirety of God's Word to the world, and his teaching is delivered in multiple languages to approximately 3 billion people across the globe through Turning Point's various media channels. To accomplish this mission, more than two hundred staff across various disciplines are committed to sharing the Gospel and Bible Strong teaching through Turning Point. At Turning Point, you will be empowered and equipped to use your unique skills and abilities to glorify God and make an eternal impact while being part of a professional Christian community and relational work environment. Position Summary: Will be responsible for processing inbound/outbound calls and emails, along with filing, data merging, and verifying addresses of incoming/outgoing mail within the Customer Service department. They may also assist in other projects, including but not limited to processing mail requests and data entry. Responsibilities: Answering calls in a timely manner Emailing and/or calling our members Keying data into our Windows-based database Accurately communicating information Other projects as they arise Core Competencies: Spiritual Leadership:
Demonstrates a Christ-centered approach to work and relationships. Teamwork:
Builds positive and supportive relationships within the ministry, including employees, partners, and the community. Integrity:
Maintains a high standard of ethical and moral conduct. Qualifications and Experience: Excellent communication skills Attention to detail Ability to type 50+ words per minute with 98% accuracy Familiar with Windows Office Suite Familiar with 10-key Team player Strong work ethic Quick learner Bilingual in English and Spanish preferred but not required Working for Turning Point
What to Expect: Turning Point for God is committed to creating a dynamic culture that reflects our traditional Christian values and supports our employees' God-given and unique abilities and skills. Our organization hires employees who share our Christian values and hold to beliefs that are not in conflict with Turning Point's Employee Statement of Faith. Other: Position is non-exempt, part-time at Turning Point in Santee, CA The expected salary for this position is $21.50 an hour. The actual compensation offered will depend on a variety of factors, including qualifications, experience, skills, and location. In addition to base salary, we offer a comprehensive benefits package. Must be a like-minded believer and share our passion to deliver the unchanging Word of God to an ever-changing world Turning Point's Statement of Faith: We believe the Bible to be the inspired, infallible, authoritative Word of God and in the verbal inspiration and authority of the Scriptures. The Bible is the supreme authority and is the only rule of faith and practice, as opposed to all human traditions. We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. We believe in the deity and humanity of Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood, in His bodily resurrection, in His ascension into Heaven where He now sits at the right hand of the Father, in His promised power of the Holy Spirit, in His present rule as Head of the Church, and in His personal visible premillennial return and ultimate and undisputed Kingdom and reign. We believe in the New Testament Church and believe in the individual priesthood of the believer and stand for a regenerated and spiritual church, holding that only those who have confessed a personal faith in Jesus Christ as Savior and Lord shall be assured eternal salvation; those who die in unbelief of Jesus Christ as Savior shall suffer eternal separation from God. We believe and stand for the ordinances of baptism and the Lord's Supper as Christ enjoined them upon His followers; the same in number, in act, in order and in symbolic meaning, unchanged and unchangeable until He comes again. We believe in the present ministry of the Holy Spirit, by whose indwelling the Christian is enabled to live a godly life and serve as God leads. We believe God immutably creates each person as male or female, which reflects the image and nature of God. We believe that gender identity may not be detached from the biological sex of the human body. Rejecting one's biological sex or acting upon any disagreement with one's biological sex is immoral and rejects the created image of God. We believe God designed marriage or matrimony as a unique, covenantal, procreative, conjugal relationship joining one biological man and one biological woman in a heterosexual, single, exclusive, life-long union. God intends sexual intimacy to exclusively occur between a man and a woman joined in marriage and that God intends for children to be raised and nurtured in an environment that honors these distinctions. We believe all forms of sexual immorality, including but not limited to adultery, fornication, homosexual activity and behavior, polygamy, polyandry, bestiality, incest, pornography, is immoral, sinful and offensive to God. We believe God endows all human life with inherent dignity at every stage of development and it must be respected and protected from conception to natural death. Thus, the unjustified, intentional taking of human life before or after birth is sinful and offensive to God. Benefits: 403(b) retirement savings plan with employer contribution Eleven paid holidays Accrued vacation and sick time Yearly paid time off
Turning Point for God is the broadcast ministry of Dr. David Jeremiah and exists to deliver the unchanging Word of God to an ever-changing world. Using Dr. Jeremiah's teaching, we capture, curate, and communicate Bible Strong content through the power of media to share the Gospel with theological and creative excellence. Dr. Jeremiah is committed to teaching the entirety of God's Word to the world, and his teaching is delivered in multiple languages to approximately 3 billion people across the globe through Turning Point's various media channels. To accomplish this mission, more than two hundred staff across various disciplines are committed to sharing the Gospel and Bible Strong teaching through Turning Point. At Turning Point, you will be empowered and equipped to use your unique skills and abilities to glorify God and make an eternal impact while being part of a professional Christian community and relational work environment. Position Summary: Will be responsible for processing inbound/outbound calls and emails, along with filing, data merging, and verifying addresses of incoming/outgoing mail within the Customer Service department. They may also assist in other projects, including but not limited to processing mail requests and data entry. Responsibilities: Answering calls in a timely manner Emailing and/or calling our members Keying data into our Windows-based database Accurately communicating information Other projects as they arise Core Competencies: Spiritual Leadership:
Demonstrates a Christ-centered approach to work and relationships. Teamwork:
Builds positive and supportive relationships within the ministry, including employees, partners, and the community. Integrity:
Maintains a high standard of ethical and moral conduct. Qualifications and Experience: Excellent communication skills Attention to detail Ability to type 50+ words per minute with 98% accuracy Familiar with Windows Office Suite Familiar with 10-key Team player Strong work ethic Quick learner Bilingual in English and Spanish preferred but not required Working for Turning Point
What to Expect: Turning Point for God is committed to creating a dynamic culture that reflects our traditional Christian values and supports our employees' God-given and unique abilities and skills. Our organization hires employees who share our Christian values and hold to beliefs that are not in conflict with Turning Point's Employee Statement of Faith. Other: Position is non-exempt, part-time at Turning Point in Santee, CA The expected salary for this position is $21.50 an hour. The actual compensation offered will depend on a variety of factors, including qualifications, experience, skills, and location. In addition to base salary, we offer a comprehensive benefits package. Must be a like-minded believer and share our passion to deliver the unchanging Word of God to an ever-changing world Turning Point's Statement of Faith: We believe the Bible to be the inspired, infallible, authoritative Word of God and in the verbal inspiration and authority of the Scriptures. The Bible is the supreme authority and is the only rule of faith and practice, as opposed to all human traditions. We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. We believe in the deity and humanity of Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood, in His bodily resurrection, in His ascension into Heaven where He now sits at the right hand of the Father, in His promised power of the Holy Spirit, in His present rule as Head of the Church, and in His personal visible premillennial return and ultimate and undisputed Kingdom and reign. We believe in the New Testament Church and believe in the individual priesthood of the believer and stand for a regenerated and spiritual church, holding that only those who have confessed a personal faith in Jesus Christ as Savior and Lord shall be assured eternal salvation; those who die in unbelief of Jesus Christ as Savior shall suffer eternal separation from God. We believe and stand for the ordinances of baptism and the Lord's Supper as Christ enjoined them upon His followers; the same in number, in act, in order and in symbolic meaning, unchanged and unchangeable until He comes again. We believe in the present ministry of the Holy Spirit, by whose indwelling the Christian is enabled to live a godly life and serve as God leads. We believe God immutably creates each person as male or female, which reflects the image and nature of God. We believe that gender identity may not be detached from the biological sex of the human body. Rejecting one's biological sex or acting upon any disagreement with one's biological sex is immoral and rejects the created image of God. We believe God designed marriage or matrimony as a unique, covenantal, procreative, conjugal relationship joining one biological man and one biological woman in a heterosexual, single, exclusive, life-long union. God intends sexual intimacy to exclusively occur between a man and a woman joined in marriage and that God intends for children to be raised and nurtured in an environment that honors these distinctions. We believe all forms of sexual immorality, including but not limited to adultery, fornication, homosexual activity and behavior, polygamy, polyandry, bestiality, incest, pornography, is immoral, sinful and offensive to God. We believe God endows all human life with inherent dignity at every stage of development and it must be respected and protected from conception to natural death. Thus, the unjustified, intentional taking of human life before or after birth is sinful and offensive to God. Benefits: 403(b) retirement savings plan with employer contribution Eleven paid holidays Accrued vacation and sick time Yearly paid time off