Internet Sales BDC Representative
Moss Motors, Inc, Lafayette, Louisiana, United States, 70501
Internet / BDC Representative
BMW of Lafayette is looking for a professional, detail-oriented Internet / BDC Representative to handle incoming digital leads and provide a premium online experience for our customers. Job Responsibilities:
Respond promptly and professionally to internet leads, texts, and phone calls Set appointments and follow up with customers throughout their buying journey Update and maintain accurate customer records in the CRM (eLead experience a plus) Ensure online inventory and listings are up to date and accurate Work closely with the sales team to support appointment conversion and customer satisfaction What We're Looking For:
Previous BDC or customer service experience preferred (automotive is a plus) Strong written and verbal communication skills Detail-oriented, organized, and tech-savvy Self-motivated and comfortable in a fast-paced environment Customer-first attitude with a professional appearance and demeanor We Offer:
Competitive pay plan Medical, dental & vision benefits 401(k) plan Paid time off A supportive team and premium work environment
BMW of Lafayette is looking for a professional, detail-oriented Internet / BDC Representative to handle incoming digital leads and provide a premium online experience for our customers. Job Responsibilities:
Respond promptly and professionally to internet leads, texts, and phone calls Set appointments and follow up with customers throughout their buying journey Update and maintain accurate customer records in the CRM (eLead experience a plus) Ensure online inventory and listings are up to date and accurate Work closely with the sales team to support appointment conversion and customer satisfaction What We're Looking For:
Previous BDC or customer service experience preferred (automotive is a plus) Strong written and verbal communication skills Detail-oriented, organized, and tech-savvy Self-motivated and comfortable in a fast-paced environment Customer-first attitude with a professional appearance and demeanor We Offer:
Competitive pay plan Medical, dental & vision benefits 401(k) plan Paid time off A supportive team and premium work environment