Order Entry/Customer Service Specialist
The Order Entry/Customer Service Specialist will provide support to the customer service department and provide a variety of administrative functions. Communicate with internal and external stakeholders in a professional manner. Answers and appropriately routes telephone calls as necessary, screening and tactfully handling internal and external inquiries. Answers up to 100 incoming calls per day and routing to the appropriate manager/department. Compiles, creates and modifies reports using database software of Microsoft Office applications. Order entry of customer orders. Use of Microsoft AX and Microsoft 365 for data entry and data collection of customer orders. Administers various programs, projects, and processes under specific department requirements, and generally acts as a resource for the department as a whole. May also manage various vendor contracts as assigned. Maintains confidentiality of information, achieves and maintains quality and productivity standards. Skills & Qualifications: 1 year of relevant experience using Microsoft Office. 1 year of experience in customer service or administrative experience. Must have confident phone presence. Requires knowledge of and experience with office routines and general clerical procedures. Demonstrated keyboarding quality and efficiency with the ability to proofread for errors effectively. Must also possess general math skills and the ability to create electronic spreadsheets/database reports. Demonstrated ability to understand and maintain confidentiality of information and material. Must exercise good written and verbal communication skills, utilizing effective communication methods. Job Type & Location: This is a contract position based out of Newberg, OR. Pay and Benefits: The pay range for this position is $21.10 - $21.10/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a fully onsite position in Newberg, OR. Application Deadline: This position is anticipated to close on Feb 24, 2026.
The Order Entry/Customer Service Specialist will provide support to the customer service department and provide a variety of administrative functions. Communicate with internal and external stakeholders in a professional manner. Answers and appropriately routes telephone calls as necessary, screening and tactfully handling internal and external inquiries. Answers up to 100 incoming calls per day and routing to the appropriate manager/department. Compiles, creates and modifies reports using database software of Microsoft Office applications. Order entry of customer orders. Use of Microsoft AX and Microsoft 365 for data entry and data collection of customer orders. Administers various programs, projects, and processes under specific department requirements, and generally acts as a resource for the department as a whole. May also manage various vendor contracts as assigned. Maintains confidentiality of information, achieves and maintains quality and productivity standards. Skills & Qualifications: 1 year of relevant experience using Microsoft Office. 1 year of experience in customer service or administrative experience. Must have confident phone presence. Requires knowledge of and experience with office routines and general clerical procedures. Demonstrated keyboarding quality and efficiency with the ability to proofread for errors effectively. Must also possess general math skills and the ability to create electronic spreadsheets/database reports. Demonstrated ability to understand and maintain confidentiality of information and material. Must exercise good written and verbal communication skills, utilizing effective communication methods. Job Type & Location: This is a contract position based out of Newberg, OR. Pay and Benefits: The pay range for this position is $21.10 - $21.10/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a fully onsite position in Newberg, OR. Application Deadline: This position is anticipated to close on Feb 24, 2026.