Parts Counterperson
AL Packer Ford Royal Palm Beach, West Palm Beach, Florida, United States, 33411
Parts Counter Person
Al Packer Ford West
We are seeking a Parts Counter Person to join our growing team. This role is responsible for delivering excellent customer service, supporting retail and internal parts sales, and ensuring accurate inventory and order management in a fast-paced automotive environment. By working at a Ford dealership, you become part of an iconic brand that honors the past while investing in the future. Join the Ford family, where we value teamwork, professionalism, and outstanding service to our customers and each other. Compensation & Benefits
401(k) Health insurance Retirement plan 401(k) matching Paid time off Employee discount Vision insurance Dental insurance Life insurance Employee assistance program Disability insurance Opportunities for advancement Key Responsibilities
Manage the parts sales process from start to finish for retail and internal customers Assist customers in identifying and purchasing the correct automotive parts Work closely with the Parts Manager to source and locate out-of-stock or special-order parts Process special-order requests and follow up with customers on order status Maintain accurate inventory records and assist with stock organization Communicate clearly and professionally with customers, technicians, and dealership staff Follow all company safety policies and procedures Comply with all federal, state, and local regulations related to the automotive industry Qualifications & Requirements
Previous dealership or automotive parts experience preferred (CDK experience a plus) Strong knowledge of automotive parts and vehicle systems Ability to quickly identify customer needs and recommend appropriate solutions Strong communication, customer service, and problem-solving skills Basic computer skills and ability to learn dealership software systems Strong math, reading, and organizational skills Ability to multitask and work efficiently in a fast-paced environment Detail-oriented with a professional appearance and strong work ethic Ability to stand for extended periods and lift up to 50 lbs High school diploma or equivalent required Equal Opportunity Employer
We are an equal opportunity employer committed to creating a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic under applicable laws.
Al Packer Ford West
We are seeking a Parts Counter Person to join our growing team. This role is responsible for delivering excellent customer service, supporting retail and internal parts sales, and ensuring accurate inventory and order management in a fast-paced automotive environment. By working at a Ford dealership, you become part of an iconic brand that honors the past while investing in the future. Join the Ford family, where we value teamwork, professionalism, and outstanding service to our customers and each other. Compensation & Benefits
401(k) Health insurance Retirement plan 401(k) matching Paid time off Employee discount Vision insurance Dental insurance Life insurance Employee assistance program Disability insurance Opportunities for advancement Key Responsibilities
Manage the parts sales process from start to finish for retail and internal customers Assist customers in identifying and purchasing the correct automotive parts Work closely with the Parts Manager to source and locate out-of-stock or special-order parts Process special-order requests and follow up with customers on order status Maintain accurate inventory records and assist with stock organization Communicate clearly and professionally with customers, technicians, and dealership staff Follow all company safety policies and procedures Comply with all federal, state, and local regulations related to the automotive industry Qualifications & Requirements
Previous dealership or automotive parts experience preferred (CDK experience a plus) Strong knowledge of automotive parts and vehicle systems Ability to quickly identify customer needs and recommend appropriate solutions Strong communication, customer service, and problem-solving skills Basic computer skills and ability to learn dealership software systems Strong math, reading, and organizational skills Ability to multitask and work efficiently in a fast-paced environment Detail-oriented with a professional appearance and strong work ethic Ability to stand for extended periods and lift up to 50 lbs High school diploma or equivalent required Equal Opportunity Employer
We are an equal opportunity employer committed to creating a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic under applicable laws.