CWR-Customer Service Rep I
Our client, a leading organization in the logistics and customer service industry, is seeking a CWR-Customer Service Rep I to join their team. As a CWR-Customer Service Rep I, you will be part of the Customer Support Department supporting customer interactions and operational coordination. The ideal candidate will have excellent communication skills, problem-solving abilities, and a proactive attitude which will align successfully in the organization. Location: Salt Lake City, UT Pay Range: $18 Shift: Days, 5 days a week, 40 hours per week. Schedule will be assigned based on business needs. What's the Job? Assist customers and business partners via telephone and email to ensure satisfaction and resolve issues. Handle customer complaints in a calm, professional manner to maintain positive relationships. Diagnose, assess, and resolve problems or issues related to delivery and service requests. Monitor progress of delivery routes to ensure timely and accurate deliveries. Scan haul-away pods and verify stamps, process changes or cancellations to delivery orders. What's Needed? Experience with Microsoft Office programs such as MS Project, Word, Excel, and PowerPoint. High school diploma or equivalent. At least 1 year of related experience, preferably within a call center environment. Strong customer service skills with the ability to resolve issues satisfactorily. Solid multitasking and organizational skills to handle multiple responsibilities efficiently. What's in it for me? Opportunity to work in a dynamic and supportive team environment. Potential for career growth within a company committed to employee development. Engage in meaningful work that makes a difference for customers and partners. Supportive management focused on your success and professional growth. Work in a company recognized for diversity and inclusion, fostering a welcoming environment for all. Upon completion of waiting period associates are eligible for: Medical and Prescription Drug Plans Dental Plan Supplemental Life Insurance Short Term Disability Insurance 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands
Manpower, Experis, Talent Solutions, and Jefferson Wells
creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Our client, a leading organization in the logistics and customer service industry, is seeking a CWR-Customer Service Rep I to join their team. As a CWR-Customer Service Rep I, you will be part of the Customer Support Department supporting customer interactions and operational coordination. The ideal candidate will have excellent communication skills, problem-solving abilities, and a proactive attitude which will align successfully in the organization. Location: Salt Lake City, UT Pay Range: $18 Shift: Days, 5 days a week, 40 hours per week. Schedule will be assigned based on business needs. What's the Job? Assist customers and business partners via telephone and email to ensure satisfaction and resolve issues. Handle customer complaints in a calm, professional manner to maintain positive relationships. Diagnose, assess, and resolve problems or issues related to delivery and service requests. Monitor progress of delivery routes to ensure timely and accurate deliveries. Scan haul-away pods and verify stamps, process changes or cancellations to delivery orders. What's Needed? Experience with Microsoft Office programs such as MS Project, Word, Excel, and PowerPoint. High school diploma or equivalent. At least 1 year of related experience, preferably within a call center environment. Strong customer service skills with the ability to resolve issues satisfactorily. Solid multitasking and organizational skills to handle multiple responsibilities efficiently. What's in it for me? Opportunity to work in a dynamic and supportive team environment. Potential for career growth within a company committed to employee development. Engage in meaningful work that makes a difference for customers and partners. Supportive management focused on your success and professional growth. Work in a company recognized for diversity and inclusion, fostering a welcoming environment for all. Upon completion of waiting period associates are eligible for: Medical and Prescription Drug Plans Dental Plan Supplemental Life Insurance Short Term Disability Insurance 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands
Manpower, Experis, Talent Solutions, and Jefferson Wells
creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.