Member Service Consultant
Salary Range: $23.00 - $25.00 Hourly Job Title: Member Service Consultant Company: Spectra Credit Union Ready to take your career to the next level with a spectacular team? At Spectra Credit Union, we're passionate about delivering exceptional service and building lasting relationships with our members. As a Member Service Consultant, you'll be the face of our credit union, helping members achieve their financial goals while providing an outstanding experience every time. What You'll Do Process financial transactions accurately and efficiently for checking, savings, and loan accounts. Assist members with inquiries, new accounts, and service requestsalways with a friendly, professional approach. Promote credit union products and services by identifying member needs and offering solutions. Ensure compliance with policies and regulations while safeguarding member information. Maintain and balance ATMs, troubleshoot minor issues, and support branch operations. Build trust and meaningful connections through every interaction. Perform clerical tasks and other duties as assigned to keep operations running smoothly. Flexibility Matters Candidates may be asked to work at any of our three branch locations: Lab Branch
Washington, DC Mark Center
Alexandria, VA Waldorf Branch
Waldorf, MD Qualifications
What qualities are we looking for in a Member Service Consultant? Service and Quality Focused Adaptable Detail Oriented Collaborative and Team-Oriented Self-Motivated Critical Thinker and Problem Solver Positive Attitude Exceptional Organization Excellent Communication Skills Education: A high school diploma or GED is required. Experience: Six months to two years of experience in a Credit Union or other financial institution is required. Are you ready to build a more vibrant future? Join us and be part of a team that values integrity, collaboration, and respect.
Salary Range: $23.00 - $25.00 Hourly Job Title: Member Service Consultant Company: Spectra Credit Union Ready to take your career to the next level with a spectacular team? At Spectra Credit Union, we're passionate about delivering exceptional service and building lasting relationships with our members. As a Member Service Consultant, you'll be the face of our credit union, helping members achieve their financial goals while providing an outstanding experience every time. What You'll Do Process financial transactions accurately and efficiently for checking, savings, and loan accounts. Assist members with inquiries, new accounts, and service requestsalways with a friendly, professional approach. Promote credit union products and services by identifying member needs and offering solutions. Ensure compliance with policies and regulations while safeguarding member information. Maintain and balance ATMs, troubleshoot minor issues, and support branch operations. Build trust and meaningful connections through every interaction. Perform clerical tasks and other duties as assigned to keep operations running smoothly. Flexibility Matters Candidates may be asked to work at any of our three branch locations: Lab Branch
Washington, DC Mark Center
Alexandria, VA Waldorf Branch
Waldorf, MD Qualifications
What qualities are we looking for in a Member Service Consultant? Service and Quality Focused Adaptable Detail Oriented Collaborative and Team-Oriented Self-Motivated Critical Thinker and Problem Solver Positive Attitude Exceptional Organization Excellent Communication Skills Education: A high school diploma or GED is required. Experience: Six months to two years of experience in a Credit Union or other financial institution is required. Are you ready to build a more vibrant future? Join us and be part of a team that values integrity, collaboration, and respect.