Service Writer Job at Express Employment in Grand Forks

Located in Grand Forks, ND

Salary: $20.00-$25.00

Service Writer

Location: Grand Forks, ND
Pay: $20-$25/hour (DOE)

We are seeking a Service Writer to join a fast-paced automotive service center. This role is the primary point of contact for customers and plays a key part in ensuring efficient service operations and a positive customer experience.

Responsibilities

• Greet customers and assess vehicle service needs
• Create accurate service orders and explain recommended services, pricing, and timelines
• Coordinate workflow between customers and technicians
• Process invoices, payments, and service documentation
• Provide updates to customers throughout the service process

Requirements

• 1-2 years of customer service experience (automotive or service environment preferred)
• Strong communication and organizational skills
• Ability to multitask in a high-volume setting
• Basic knowledge of automotive services (tires, oil changes, preventative maintenance preferred)

Physical Requirements

• Ability to stand and walk for extended periods
• Occasional lifting up to 50 lbs
• Comfortable working in a shop environment

#1437OS

Express Office: Grand Forks

3325 South Washington Street

Grand Forks, ND 58201