Security Director of Operations
Allied Universal, Albuquerque, New Mexico, United States, 87101
Company Overview
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Allied Universal® is hiring a Director of Operations. The Director of Operations is responsible for ensuring compliance with all contractual, regulatory, and corporate requirements while also providing operational support. The Director of Operations integrates compliance oversight with operational leadership to strengthen client relationships, enhance service delivery, and support business growth in diverse environments. The Director will serve as a liaison for branch/regional operations and drive continuous improvement initiatives.
Pays $75,000 per year
RESPONSIBILITIES Operational Support and Leadership
Partner with operations teams to ensure successful service delivery, contract performance, and financial outcomes
Support regional and local leaders by providing operational guidance, regulatory interpretations, and contract-specific solutions
Serve as a mentor to program leadership teams, fostering professional growth, leadership development, and knowledge transfer across the organization
Assist with transitions, training development, and quality assurance to ensure operational readiness and compliance
Respond to and support management of critical incidents at client locations, ensuring compliance and operational continuity
Client and Stakeholder Engagement
Act as liaison with contracting authorities, client representatives, and internal leadership
Provide operational and compliance updates to internal and external stakeholders, ensuring transparency and accountability
Participate in industry specific organizations to expand industry leadership
Support business development efforts through compliance guidance, operational insight, and proposal contributions
Contract Compliance
Oversee contractual and corporate compliance for key contracts
Establish and maintain systems for compliance tracking, audits, reporting, and subcontractor oversight
Create and maintain repositories of contract files and compliance records
Continuous Improvement
Identify, recommend, and implement process improvements that strengthen both compliance and operational performance
Support audits, inspections, and after-action reviews to ensure lessons learned are applied across the portfolio
QUALIFICATIONS (MUST HAVE)
Must possess one of the following:
Bachelor’s degree in Business Administration, Criminal Justice, or related field
Associate’s degree in Business Administration, Criminal Justice, or related field with a minimum of five (5) years of personnel and program management experience
High school diploma or equivalent with a minimum of seven (7) years of personnel and program management experience
Current driver’s license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)
Minimum three (3) years of personnel and program management experience
Minimum three (3) years of experience within military, law enforcement or security fields
Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Must be highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
Able to use good independent judgment and discretion
Strong interpersonal skills with ability to influence, negotiate, and build operational and compliance partnerships
PREFERRED QUALIFICATIONS (NICE TO HAVE)
Professional certifications (ACE, ASC, FSO, CSO, CPP)
Active or prior security clearance
Active participation in relevant professional organizations
Commitment to ethical practices, confidentiality, and regulatory compliance
BENEFITS
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k) plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
#J-18808-Ljbffr
Allied Universal® is hiring a Director of Operations. The Director of Operations is responsible for ensuring compliance with all contractual, regulatory, and corporate requirements while also providing operational support. The Director of Operations integrates compliance oversight with operational leadership to strengthen client relationships, enhance service delivery, and support business growth in diverse environments. The Director will serve as a liaison for branch/regional operations and drive continuous improvement initiatives.
Pays $75,000 per year
RESPONSIBILITIES Operational Support and Leadership
Partner with operations teams to ensure successful service delivery, contract performance, and financial outcomes
Support regional and local leaders by providing operational guidance, regulatory interpretations, and contract-specific solutions
Serve as a mentor to program leadership teams, fostering professional growth, leadership development, and knowledge transfer across the organization
Assist with transitions, training development, and quality assurance to ensure operational readiness and compliance
Respond to and support management of critical incidents at client locations, ensuring compliance and operational continuity
Client and Stakeholder Engagement
Act as liaison with contracting authorities, client representatives, and internal leadership
Provide operational and compliance updates to internal and external stakeholders, ensuring transparency and accountability
Participate in industry specific organizations to expand industry leadership
Support business development efforts through compliance guidance, operational insight, and proposal contributions
Contract Compliance
Oversee contractual and corporate compliance for key contracts
Establish and maintain systems for compliance tracking, audits, reporting, and subcontractor oversight
Create and maintain repositories of contract files and compliance records
Continuous Improvement
Identify, recommend, and implement process improvements that strengthen both compliance and operational performance
Support audits, inspections, and after-action reviews to ensure lessons learned are applied across the portfolio
QUALIFICATIONS (MUST HAVE)
Must possess one of the following:
Bachelor’s degree in Business Administration, Criminal Justice, or related field
Associate’s degree in Business Administration, Criminal Justice, or related field with a minimum of five (5) years of personnel and program management experience
High school diploma or equivalent with a minimum of seven (7) years of personnel and program management experience
Current driver’s license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)
Minimum three (3) years of personnel and program management experience
Minimum three (3) years of experience within military, law enforcement or security fields
Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Must be highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
Able to use good independent judgment and discretion
Strong interpersonal skills with ability to influence, negotiate, and build operational and compliance partnerships
PREFERRED QUALIFICATIONS (NICE TO HAVE)
Professional certifications (ACE, ASC, FSO, CSO, CPP)
Active or prior security clearance
Active participation in relevant professional organizations
Commitment to ethical practices, confidentiality, and regulatory compliance
BENEFITS
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k) plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
#J-18808-Ljbffr