A healthcare organization is seeking a Director of Problem, Incident, and Event Management to oversee IT Service Desk operations, ensuring service stability and implementing strategies for improvement. The ideal candidate will possess extensive technical experience in IT service management and leadership skills to drive a collaborative culture. The role requires a bachelor's or master's degree in IT or related fields, along with strong communication and stakeholder management abilities. The position includes competitive compensation between $156,600 - $215,400 per year depending on qualifications.
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