Senior Director, Residential Customer Experience & Strategy

A leading global flooring manufacturer is seeking a Sr Director of Customer Experience to oversee and develop customer-centric strategies for its Residential division. The role demands 12+ years of experience, including 7+ in management, while focusing on enhancing customer satisfaction through innovative solutions and operational excellence. This exciting position allows the candidate to lead a team, advocate for customer needs, and implement strategies to optimize the overall customer journey. #J-18808-Ljbffr