Customer Service Representative (On‑Site – Olathe, KS)
Start Date: March 2nd, 2026
Employment Type: Contract‑to‑Hire
Pay: $19/hr + OT
Location: Olathe, KS 66061
Perks & Advantages
On‑site only for the first full year; eligible for hybrid/WFH after 12 months.
Eligible to move into a day‑shift position after 6–9 months in the 2nd‑shift role.
Pay increase upon conversion to permanent status.
Unlimited overtime available once hired on permanently (many reps earn 80+ hours of OT).
Company growth of 500% over the last five years—creating ongoing internal opportunities.
Relaxed but fair management with a supportive team culture.
Eligible for annual raises every June once you become a permanent employee.
About The Opportunity Join a locally owned, community‑focused organization where you’ll support major national accounts—including Walmart, Target, Lowe’s, and Amazon. This role is a strong fit for individuals ready to transition from retail or food service into a professional office environment with real long‑term growth.
What You’ll Be Doing
Process work ticket orders received by phone and electronic requests.
Verify and qualify incoming customer requests with accuracy.
Dispatch purchase orders to subcontractors or internal divisions.
Check technicians in/out and assist in coordinating service activity.
Provide reliable, helpful customer support in a fast‑moving setting.
What Makes You a Strong Candidate
1+ year of customer service experience (retail or call center welcome).
Clear communication skills and the ability to remain composed under pressure.
Proficient in Microsoft programs; organized and detail‑oriented.
Comfortable with outbound calling and high‑volume workloads.
Professional, dependable demeanor with a sense of urgency.
Shift Options
Tue–Sat: 1:00 PM – 10:00 PM
Sun–Thu: 1:00 PM – 10:00 PM
Fri–Mon: 11:00 AM – 10:00 PM
Training
First two weeks: Mon–Fri, 7:00 AM – 4:30 PM
Combination of classroom and live floor shadowing.
Job Type & Location This is a Contract to Hire position based out of Olathe, KS.
Pay and Benefits The pay range for this position is $19.00/hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Employment Type: Contract‑to‑Hire
Pay: $19/hr + OT
Location: Olathe, KS 66061
Perks & Advantages
On‑site only for the first full year; eligible for hybrid/WFH after 12 months.
Eligible to move into a day‑shift position after 6–9 months in the 2nd‑shift role.
Pay increase upon conversion to permanent status.
Unlimited overtime available once hired on permanently (many reps earn 80+ hours of OT).
Company growth of 500% over the last five years—creating ongoing internal opportunities.
Relaxed but fair management with a supportive team culture.
Eligible for annual raises every June once you become a permanent employee.
About The Opportunity Join a locally owned, community‑focused organization where you’ll support major national accounts—including Walmart, Target, Lowe’s, and Amazon. This role is a strong fit for individuals ready to transition from retail or food service into a professional office environment with real long‑term growth.
What You’ll Be Doing
Process work ticket orders received by phone and electronic requests.
Verify and qualify incoming customer requests with accuracy.
Dispatch purchase orders to subcontractors or internal divisions.
Check technicians in/out and assist in coordinating service activity.
Provide reliable, helpful customer support in a fast‑moving setting.
What Makes You a Strong Candidate
1+ year of customer service experience (retail or call center welcome).
Clear communication skills and the ability to remain composed under pressure.
Proficient in Microsoft programs; organized and detail‑oriented.
Comfortable with outbound calling and high‑volume workloads.
Professional, dependable demeanor with a sense of urgency.
Shift Options
Tue–Sat: 1:00 PM – 10:00 PM
Sun–Thu: 1:00 PM – 10:00 PM
Fri–Mon: 11:00 AM – 10:00 PM
Training
First two weeks: Mon–Fri, 7:00 AM – 4:30 PM
Combination of classroom and live floor shadowing.
Job Type & Location This is a Contract to Hire position based out of Olathe, KS.
Pay and Benefits The pay range for this position is $19.00/hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr