Newtown, United States | Posted on 01/30/2026
About 360 Recruiting Group: We are the trusted partner to many small-mid-sized businesses throughout New England. As a dedicated partner, we work as an extension of their organization, offering full-service recruiting to hire for direct and permanent positions with our clients. Please view the specific job descriptions to learn more about the companies with which we partner. Job Description We are a state-of-the-art manufacturer of ultrasonic equipment seeking a highly skilled and experienced Sales Administration Manager to join our growing company.
Why Work With Us:
A generous benefits package including health, life and disability insurance
16 days of paid time off
401K plan with employer match of 25% up to 4% of salary
Small company environment where you can have a significant impact
A leadership role within a global, family-owned manufacturing company
Flexible, hands‑on work environment with variety in daily activities
Close partnership with sales leadership and cross‑functional teams
The Position:
Serving as a true extension of the sales team while leading a customer‑focused sales administration and customer service function, this role supports sales growth, strengthens distributor relationships, and ensures consistent, high‑quality customer experience across direct and distributor sales channels. The Manager will supervise the daily operations of a small team of Customer Service & Sales Support Administrators and lead, manage, and direct all customer service activities. In this role, you will:
Act as an extension of the sales team, supporting daily sales activities and enabling sales growth
Lead, coach, and develop a sales administration and customer service team supporting direct and distributor channels
Establish customer service standards, workflows, and communication practices that deliver consistent customer experience
Own sales administration processes from quotation through order entry and invoicing
Maintain accurate data and reporting using ERP systems and CRM tools
Strengthen distributor relationships and enhance long‑term customer loyalty
Serve as the escalation point for customer and distributor issues, ensuring timely and effective resolution
Coordinate closely with manufacturing, engineering, logistics, and finance teams
Drive continuous improvement in sales support and customer service processes
About You:
Proven experience leading teams and driving a customer‑first culture
Experience in a customer service or sales administration leadership role within a manufacturing environment
Strong working knowledge of ERP systems
Excellent communication, problem‑solving, and organizational skills
Ability to manage, motivate, and develop teams in a busy, deadline‑driven environment
Customer‑centric mindset with the ability to balance service, accuracy, and commercial priorities
If you are interested in joining a stable, growth‑oriented, and innovative organization where you can make a difference, we want to hear from you!
#J-18808-Ljbffr
About 360 Recruiting Group: We are the trusted partner to many small-mid-sized businesses throughout New England. As a dedicated partner, we work as an extension of their organization, offering full-service recruiting to hire for direct and permanent positions with our clients. Please view the specific job descriptions to learn more about the companies with which we partner. Job Description We are a state-of-the-art manufacturer of ultrasonic equipment seeking a highly skilled and experienced Sales Administration Manager to join our growing company.
Why Work With Us:
A generous benefits package including health, life and disability insurance
16 days of paid time off
401K plan with employer match of 25% up to 4% of salary
Small company environment where you can have a significant impact
A leadership role within a global, family-owned manufacturing company
Flexible, hands‑on work environment with variety in daily activities
Close partnership with sales leadership and cross‑functional teams
The Position:
Serving as a true extension of the sales team while leading a customer‑focused sales administration and customer service function, this role supports sales growth, strengthens distributor relationships, and ensures consistent, high‑quality customer experience across direct and distributor sales channels. The Manager will supervise the daily operations of a small team of Customer Service & Sales Support Administrators and lead, manage, and direct all customer service activities. In this role, you will:
Act as an extension of the sales team, supporting daily sales activities and enabling sales growth
Lead, coach, and develop a sales administration and customer service team supporting direct and distributor channels
Establish customer service standards, workflows, and communication practices that deliver consistent customer experience
Own sales administration processes from quotation through order entry and invoicing
Maintain accurate data and reporting using ERP systems and CRM tools
Strengthen distributor relationships and enhance long‑term customer loyalty
Serve as the escalation point for customer and distributor issues, ensuring timely and effective resolution
Coordinate closely with manufacturing, engineering, logistics, and finance teams
Drive continuous improvement in sales support and customer service processes
About You:
Proven experience leading teams and driving a customer‑first culture
Experience in a customer service or sales administration leadership role within a manufacturing environment
Strong working knowledge of ERP systems
Excellent communication, problem‑solving, and organizational skills
Ability to manage, motivate, and develop teams in a busy, deadline‑driven environment
Customer‑centric mindset with the ability to balance service, accuracy, and commercial priorities
If you are interested in joining a stable, growth‑oriented, and innovative organization where you can make a difference, we want to hear from you!
#J-18808-Ljbffr