A leading fintech firm in Orlando, FL, is looking for a Retention & Renewal Specialist to enhance member loyalty by transforming cancellation requests into retention success stories. The ideal candidate will have over 3 years of experience in retention sales and a strong understanding of behavioral psychology. Responsibilities include handling inbound cancellation requests, executing proactive outreach to at-risk members, and leading conversations about renewal at key financial milestones. This role offers a chance to significantly impact company growth with your skills.
#J-18808-Ljbffr