Community Engagement Specialist (Inyo, Mono, Alpine)
Zócalo Health, Alpine, California, United States, 91901
Community Engagement Specialist
Remote: Must reside in Inyo, Mono, or Alpine Counties. Hourly pay: $27-$28.50/hr. Full‑time, entry‑level.
About Us Zócalo Health is the first tech‑driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our shared and lived experiences and brings care to our gente. Founded in 2021 on the premise that our communities deserve more than safety nets, we are backed by leading healthcare and social‑impact investors to bring our vision to life.
Our mission is to improve the lives of communities that have experienced generational barriers to care. We meet members where they are, bringing care into homes and neighborhoods through community‑based providers and virtual offerings. We partner with community‑based organizations, local providers, and health plans that value culturally aligned care. Together, we build an experience centered on modern technology, culturally competent primary care, behavioral health, and social services, offering radically better care for members and their families.
About Our Team Our care model meets members wherever they are—home or community. As part of the team, you will support engagement with members in a respectful, empathetic manner, addressing needs and providing feedback to improve services.
Role Description The Community Engagement Specialist links members to care and services. Key responsibilities include outreach, scheduling appointments, supporting form completion, attending community events, and maintaining partner engagement. Bilingual in English and Spanish, detail‑oriented, and passionate about community impact, you will make a tangible difference in lives.
Outreach and Engagement
Conduct in‑person outreach to members identified by health plan eligibility lists.
Complete Athena documentation for outreach attempts.
Schedule intake appointments and assist with required forms.
Attend outreach events, representing Zócalo Health professionally.
Build and maintain relationships with coalitions, CPI collaboratives, and other stakeholders.
Documentation and Coordination
Convert leads to patients using internal documentation systems.
Document all outreach attempts and outcomes in Athena and trackers.Assist with patient mailers and follow‑up calls to event leads.
Community Presence
Represent Zócalo Health at coalition meetings and collaborative events.
Ensure professional, consistent messaging and build trust with stakeholders.
Requirements for the Role Education and Experience
1–3 years of experience in healthcare, community outreach, or related field.
Experience engaging diverse communities with culturally sensitive communication.
Skills and Competencies
Fluent in English and Spanish, both verbal and written.
Strong interpersonal and communication skills; ability to build trust.
Detail‑oriented and organized.
Comfortable with technology; proficient with electronic health records (Athena preferred).
Additional Requirements
Work a flexible schedule, including evenings and weekends for events.
Reliable transportation for in‑person outreach and events.
Benefits & Perks
Comprehensive benefits (medical, dental, vision).
Generous home office stipend.
Competitive compensation.
Generous PTO, including six paid holidays.
You must be authorized to work in the United States. We are open to remote work in the locations outlined above.
At Zócalo Health Inc., diversity and inclusion are strengths that transform healthcare. We consider applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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About Us Zócalo Health is the first tech‑driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our shared and lived experiences and brings care to our gente. Founded in 2021 on the premise that our communities deserve more than safety nets, we are backed by leading healthcare and social‑impact investors to bring our vision to life.
Our mission is to improve the lives of communities that have experienced generational barriers to care. We meet members where they are, bringing care into homes and neighborhoods through community‑based providers and virtual offerings. We partner with community‑based organizations, local providers, and health plans that value culturally aligned care. Together, we build an experience centered on modern technology, culturally competent primary care, behavioral health, and social services, offering radically better care for members and their families.
About Our Team Our care model meets members wherever they are—home or community. As part of the team, you will support engagement with members in a respectful, empathetic manner, addressing needs and providing feedback to improve services.
Role Description The Community Engagement Specialist links members to care and services. Key responsibilities include outreach, scheduling appointments, supporting form completion, attending community events, and maintaining partner engagement. Bilingual in English and Spanish, detail‑oriented, and passionate about community impact, you will make a tangible difference in lives.
Outreach and Engagement
Conduct in‑person outreach to members identified by health plan eligibility lists.
Complete Athena documentation for outreach attempts.
Schedule intake appointments and assist with required forms.
Attend outreach events, representing Zócalo Health professionally.
Build and maintain relationships with coalitions, CPI collaboratives, and other stakeholders.
Documentation and Coordination
Convert leads to patients using internal documentation systems.
Document all outreach attempts and outcomes in Athena and trackers.Assist with patient mailers and follow‑up calls to event leads.
Community Presence
Represent Zócalo Health at coalition meetings and collaborative events.
Ensure professional, consistent messaging and build trust with stakeholders.
Requirements for the Role Education and Experience
1–3 years of experience in healthcare, community outreach, or related field.
Experience engaging diverse communities with culturally sensitive communication.
Skills and Competencies
Fluent in English and Spanish, both verbal and written.
Strong interpersonal and communication skills; ability to build trust.
Detail‑oriented and organized.
Comfortable with technology; proficient with electronic health records (Athena preferred).
Additional Requirements
Work a flexible schedule, including evenings and weekends for events.
Reliable transportation for in‑person outreach and events.
Benefits & Perks
Comprehensive benefits (medical, dental, vision).
Generous home office stipend.
Competitive compensation.
Generous PTO, including six paid holidays.
You must be authorized to work in the United States. We are open to remote work in the locations outlined above.
At Zócalo Health Inc., diversity and inclusion are strengths that transform healthcare. We consider applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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