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User Experience Designer

HireTalent - Staffing & Recruiting Firm, New York, New York, us, 10261

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Our internal intranet is over a decade old, grown organically into approximately

400 sites , and now in need of thoughtful re-architecture. We are stepping back to re-examine how information is organized, discovered, and consumed across the organization.

The User Experience Designer will focus on understanding

user needs , translating them into

modern, intuitive navigation and content structures , and clearly documenting recommendations for implementation by a technical team.

This is a

research-heavy, detail-oriented role

requiring strong communication, analytical thinking, and the ability to present complex findings to diverse audiences.

Key Responsibilities

Develop

persona types

representing internal colleague groups

Conduct interviews with

30–40+ stakeholders

across the organization

Synthesize findings into actionable insights that inform intranet structure and navigation

Design and document proposed intranet navigation and content structures

Apply UX and information design principles to improve usability and findability

Create visual representations (e.g., wireframes, structure diagrams) to communicate ideas

Content Audit & Analysis

Perform a comprehensive

content audit

across ~400 intranet sites

Identify outdated, redundant, or low-value content

Analyze usage data and reports to understand how content is accessed and consumed

Define logical content “buckets” aligned to user needs

Communication & Presentation

Document research findings and recommendations clearly and thoroughly

Present insights to:

Internet team (8 people)

Site owners group (~50 people)

Communicate effectively with both senior stakeholders and junior colleagues

Partner closely with the hiring manager

Collaborate with the broader Internet team

Hand off UX and IA recommendations to a separate technical implementation team

Required Skills & Experience

Strong background in

UX / User Experience

or

Information Architecture

Proven experience conducting user research and stakeholder interviews

Ability to analyze large amounts of content and synthesize insights

Exceptional written and verbal communication skills

Experience documenting and presenting complex information to large groups

Comfortable working in highly detailed, research-driven projects

Preferred Qualifications

Degree preferred (not required)

Master’s in Library Science, Information Science , or similar background strongly preferred

Experience in

professional services environments

such as:

Consulting

Finance

Banking

Legal organizations

Familiarity with:

Figma

(for visualizing content structures)

Analytics tools (e.g., usage reports, content analytics platforms such as Piwik/Matomo)

SharePoint and Microsoft 365 environments

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