Event Sales Coordinator - One World Observatory (NYC)
ASM Global, New York, New York, us, 10261
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
One World Observatory | Positioned at the top of One World Trade Center—the tallest building in the Western Hemisphere—on levels 100, 101, and 102, One World Observatory provides guests with unique, panoramic views of New York City, its most iconic sites, and surrounding waters from 1,250 feet. A customized guest experience complements the seemingly endless views—evoking feelings of the City’s signature pride, hope and determination (including special interactive experiences and dining options, plus a sit-down restaurant). In 2016, One World Observatory received awards and recognition from the Concierge Choice Awards (Winner: Tourist Attraction), Themed Entertainment Association (Thea Awards for Outstanding Achievement), TripAdvisor (Top U.S. Trending Summer Attraction), and Lonely Planet (Favorite Online Listing).
THE ROLE The Event Sales Coordinator will assist the Director, Special Events with the development and management of the event sales strategy at One World Observatory. This role is responsible for soliciting new business, developing and maintaining relationships with potential clients—focusing specifically on growing the special events database to increase and maximize revenue. The successful candidate will also provide support on the detailing and planning of events.
ESSENTIAL DUTES AND RESPONSIBILITIES
Proactively solicit new business by, among other things, making sales calls, attending trade shows, and engaging in other client prospecting in order to increase the size of the organization’s client database
Qualify and manage leads in Tripleseat
Work closely with OWO staff, catering staff and vendors to plan and execute client events
Manage the events calendar and conduct site visits
Prepare and provide required documents and reports for the Director, Special Events including but not limited to event orders, invoices, revenue reports, prospect/tentative/turndown reports and sales recaps
Send surveys and thank you cards to clients after each event
Manage and maintain event management software, Tripleseat and ensure it is up to date and aligned with department specifications
Work with the Social Media Manager to manage and maintain event venue’s social media accounts and platforms. Work closely with the marketing department to ensure posts are consistent and aligns with brand identity and aesthetics
Update venue website and marketing platforms to ensure newest information and images are displayed
Manage event collateral, unpublished pages, marketing materials and photo to everything is up to date, current and accurate
Manage and execute Group and Private dining business along with all marriage proposals. Reach key metrics and sales goals.
Serve as entry point of contact and additional support for larger scale events
Perform additional related duties, tasks and responsibilities as required
SUPERVISORY RESPONSIBILITIES
n/a
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions:
EDUCATION AND/OR EXPERIENCE
Two or more years of related sales experience - preferably in NYC-based special events
Bachelor’s degree or equivalent combination of education and related experience and/or training
Proficiency in Microsoft Office Suite and CRM software (Salesforce, HubSpot, or similar) required
SKILLS AND ABILITIES
Ability to work nights, weekends, and holidays – as required
Excellent interpersonal, verbal, and written communication skills
Bilingual in Spanish is a plus
Adobe Acrobat, Illustrator and Photoshop is a plus
Able to work well within a team environment, offering assistance and support to team members whenever necessary
Strong organizational, writing and communication skills
Detail oriented, organized, and self-motivated
Excellent customer service skills, display a genuine desire to help people.
Professional image and demeanor
Strong organizational and communication skills, both written and verbal
Excellent copywriting and proofreading skills
Ability to take direction to suit department needs
Ability to work well in a fast paced, team-oriented environment
COMPENSATION $28/hour and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401(k)
WORKING CONDITIONS Location: On Site (One World Observatory, New York City)
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
NOTE: The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
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Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
One World Observatory | Positioned at the top of One World Trade Center—the tallest building in the Western Hemisphere—on levels 100, 101, and 102, One World Observatory provides guests with unique, panoramic views of New York City, its most iconic sites, and surrounding waters from 1,250 feet. A customized guest experience complements the seemingly endless views—evoking feelings of the City’s signature pride, hope and determination (including special interactive experiences and dining options, plus a sit-down restaurant). In 2016, One World Observatory received awards and recognition from the Concierge Choice Awards (Winner: Tourist Attraction), Themed Entertainment Association (Thea Awards for Outstanding Achievement), TripAdvisor (Top U.S. Trending Summer Attraction), and Lonely Planet (Favorite Online Listing).
THE ROLE The Event Sales Coordinator will assist the Director, Special Events with the development and management of the event sales strategy at One World Observatory. This role is responsible for soliciting new business, developing and maintaining relationships with potential clients—focusing specifically on growing the special events database to increase and maximize revenue. The successful candidate will also provide support on the detailing and planning of events.
ESSENTIAL DUTES AND RESPONSIBILITIES
Proactively solicit new business by, among other things, making sales calls, attending trade shows, and engaging in other client prospecting in order to increase the size of the organization’s client database
Qualify and manage leads in Tripleseat
Work closely with OWO staff, catering staff and vendors to plan and execute client events
Manage the events calendar and conduct site visits
Prepare and provide required documents and reports for the Director, Special Events including but not limited to event orders, invoices, revenue reports, prospect/tentative/turndown reports and sales recaps
Send surveys and thank you cards to clients after each event
Manage and maintain event management software, Tripleseat and ensure it is up to date and aligned with department specifications
Work with the Social Media Manager to manage and maintain event venue’s social media accounts and platforms. Work closely with the marketing department to ensure posts are consistent and aligns with brand identity and aesthetics
Update venue website and marketing platforms to ensure newest information and images are displayed
Manage event collateral, unpublished pages, marketing materials and photo to everything is up to date, current and accurate
Manage and execute Group and Private dining business along with all marriage proposals. Reach key metrics and sales goals.
Serve as entry point of contact and additional support for larger scale events
Perform additional related duties, tasks and responsibilities as required
SUPERVISORY RESPONSIBILITIES
n/a
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions:
EDUCATION AND/OR EXPERIENCE
Two or more years of related sales experience - preferably in NYC-based special events
Bachelor’s degree or equivalent combination of education and related experience and/or training
Proficiency in Microsoft Office Suite and CRM software (Salesforce, HubSpot, or similar) required
SKILLS AND ABILITIES
Ability to work nights, weekends, and holidays – as required
Excellent interpersonal, verbal, and written communication skills
Bilingual in Spanish is a plus
Adobe Acrobat, Illustrator and Photoshop is a plus
Able to work well within a team environment, offering assistance and support to team members whenever necessary
Strong organizational, writing and communication skills
Detail oriented, organized, and self-motivated
Excellent customer service skills, display a genuine desire to help people.
Professional image and demeanor
Strong organizational and communication skills, both written and verbal
Excellent copywriting and proofreading skills
Ability to take direction to suit department needs
Ability to work well in a fast paced, team-oriented environment
COMPENSATION $28/hour and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401(k)
WORKING CONDITIONS Location: On Site (One World Observatory, New York City)
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
NOTE: The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
#J-18808-Ljbffr