Helpdesk Specialist I - Onsite DC Support

A government contracting firm is seeking a Helpdesk Specialist Entry-level position based in Washington, DC. The role involves providing first-level technical support, answering inquiries, documenting issues, and alerting senior staff. Responsibilities include customer support for desktop and mobile devices, maintaining service request logs, and collaborating with IT teams. This position requires strong communication skills and knowledge of Microsoft applications. #J-18808-Ljbffr